I would not recommend this company. They do a great job and spend a lot of money doing PR and they aline themselves with the heavy players in the In the jewelry industry. This is to gain the trust and credibility to get your business but once they get a customer they completely drop the ball. My website which is on gemfinds server takes 10 seconds up to 26 seconds to load if the pages open at all. They will not fix it. I actually had to have to pay third party company to to access the problem. This third party company did not touch anything they just looked to see what was going on they actually came in person and sat with me at the computer Just a few problems were 53 plugs in's 25 updates that were not done They didi not compress the pictures Etc
(Sorry Genfind you cant blame anyone for the malfunction of my website but yourselves)
This 3rd party company did a video and screen shots and gave it to me so i could have gemfind fix it the problems
gemfind took the information and said they fixed it is still not fixed
I am too inquisitive that is what i was told They said most of their customers are not too technical and are happy with what they get
If you are looking for a website company i would say Run from Gemfind If you have any questions or want to ask me any questions or details of my experience please contact me my name is Patricia Hunter Please dont make the same...
Read moreIf you're in luxury goods, there is no better agency than GemFind.
I first came across the agency in an educational webinar, it was immediately apparent to me that these people knew what they were talking about. Not just in terms of digital marketing and strategy, but the agency is also heavily tuned in to our specific industry. You can't ask for a better scenario when choosing an agency.
I reached out to the presenter of the webinar and was quickly and easily moved into their funnel to determine if a partnership would work. After reviewing the free analysis of our digital presence, I was happy to know that my own concerns were proved valid and GemFind did not hesitate to inform me of additional opportunities.
GemFind made the decision to partner an easy one. I loved that it was a no-pressure deal - the agency laid out their simple pricing tiers, we discussed together a strategy, and collaboratively came up with a plan/pricing that worked.
If you take nothing else from this review, take this: their expertise and capability speaks for itself; the team you will work with is extremely insightful; your SEO will not fail in their...
Read moreExtremely happy that Gemfind offers apps like DiamondLink for those with a Shopify store. Installation was easy and technical staff got it up and running in no time. Staff is also extremely helpful and made sure the app was functioning well on my website. I had run into some issues with my theme and app that caused conflict on ipads, but Vishal the technical exec at Gemfind worked diligently to pinpoint and get the issue resolved. DiamondLink app will save me precious time by eliminating the need to locate diamond vendors, locating diamonds, doing price quotes manually for customers etc. Now its all available on my website 24/7 for my customers to browse through and purchase when they're ready. It will free my time for other million creative tasks and running the business. I highly recommend checking out DiamondLink and other apps/services offered by Gemfind. I look forward to working with Gemfind and using their other services in the future when the need arises as I work on scaling...
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