Exceptional Customer Service!
We've bought from the Laguna Cellar team for many years. They're pricing is always competitive and their recommendations are always brilliant. Where they truly shine is their customer service. We recently bought a very nice bottle to donate to a charity auction. The wine and it's Original Wood Box shipped separately. Unfortunately, the shipping company lost the box. When we notified Laguna they express shipped a replacement box at their expense to make sure the charity would have everything they need to maximize the donation.
Great wines, at a great price, willing to go the extra mile for their customers. Simply...
Read moreBuying 2019 Bordeaux futures was my first experience with Laguna Cellar, which I understand to be a small importing and retail business. Laguna proved to be reliable with my futures purchases, which is the primary concern when paying for wines two years in advance. Also, the owner made a strong effort to resolve a minor dispute which I believe originated from an error that an ex-employee had made when taking one of my orders. Last, the owner is knowledgeable and happy to discuss the wines he offers, and the website includes interesting information on most of the wineries which make...
Read moreShawn and the team at Laguna cellars are excellent. I was new to Bordeaux futures but this process has been fun and exciting. The prices are excellent — with small business and personal service. I have had about 10 cases of Bordeaux delivered seamlessly to my business over the last two vintages. I highly recommend Shawn and appreciate his personal approach to buying wines. Very reputable, fair, and always deliver as promised. Disregard any negative reviews posted here — this is a great place to shop...
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