Supermercado Mr. Special — Local services in Isabela

I always love going to Mr. Special because of the variety of wine that is difficult to find in Isabela. Had bought two bottles of white wine and both were vinegary. Told costumer care and was told that policy of Mr. Special it’s not allowed to return alcohol even though the alcohol was clearly bad. How is it possible to sell a wine that has gone bad? The manager Raul Perez also told me that “Thank God that I don’t drink wine or any alcohol, thank God”, I found that comment to be extremely disrespectful and unprofessional. Instead of him taken the time to verify the badge of wine that is contaminated he continued to...

I was on the express line with 5 other people behind me and in front of us was a person with 26 items and the cashier took him even when I told her that if I was correct that this is an express line and she said yes and continued. I went and spoke to and older male manager and I got the oh well attitude and was rude. If you have an express line the cashier should be able to control is so that customers with fewer items can finish their shopping faster and expedite the lines . Will not shop...

Mr Special have good sales. The sales usually last longer than a week. Store is clean. People are courteous. There was a word I could not say in Spanish. The cashier took her time to teach me. Since I wasn’t born in Puerto Rico they consider me American. Highly...