Jacksonville University — Local services in Jacksonville

This University is not a safe place to send your child if you care about them and their safety. I spent two semesters living on campus, my freshman year and they were the worst months of my life; communal bathrooms are not clean, things are broken often and do not get fixed, and security cameras are few and far between. The campus itself is not in a good neighborhood, which is a common fear of most people. Administration has done nothing to make the campus safer, there are not any cameras in parking lots, the cameras in the municipal parking garage do not work, and people are able to walk on to campus even if they do not attend the school. Young children steal student's bikes in broad daylight and grown adults walk onto the campus as well.

The cafeteria food is not good and the staff is 99.9% of the time very rude, and you may get a plate of food thrown at you even if you are polite. I have witnessed people be served raw chicken, romaine lettuce when there was an E. coli outbreak, and also contract E. coli.

The Bursar's office constantly removed and added money to my account saying one day I owed X amount of dollars and then one day I owed Y amount of dollars, and whenever I asked why my balance fluctuated during the semester, they had no answer. Financial aid is not easy to deal with especially if your family makes a mid-range income. If you household income is low or very high, do not expect to pay a lot per year.

The social environment is like high school: judgmental and everyone stays in their own "clique"

The only reason I will give this "university" a 2-star review is because the professor's do care about you and your success. They will work with you, and help you when need be. Every professor I had only wanted their students to succeed, and nothing else (with the exception of a woman who just had graduated from college and did not know the subject which she...

I have been dealing with this school since December of 2015 and it has been a huge hassle. I give the school 3 stars because the actual classes are amazing, the teachers are wonderful, and I have felt challenged in my education, which is everything I would want in a school. I feel like I am getting a lot done because my classes are 8 weeks longs so I have 2 semester into 1, which can also be a burden because the cost per credit hour is still high.

The issue I have is that this they have a separate company that runs the actually classes, which I guess is fine, but trying to get one person on the phone to fix something, you are having to call different numbers because you may not be sure which department or which business runs that section.

I am an military spouse who is overseas, and my only means of communication is email. The financial aid department does not get back to you in a timely fashion. I have been told by my representative several times that I would get kicked out of my classes if I don't pay the balance, but no one would answer on the financial aid side to tell me if I have financial aid and loans to pay for it. When I would look on my profile, it never told me if I had aid even available for the semester. Then when I would email them, it would take 3-4 days of them getting back to me, and with the time difference, sometimes communication for one small thing would turn into a 2 week process.

Now I understand my situation is rare, but even when I was in NY transitioning to overseas I had issues with communication and getting someone on the phone. I don't like that they have the school running some things and then another company running others, it requires me to have to talk to too many people in order to get things handled.

The classes are great, but the set up for the...

(Disclaimer: This review is aimed towards the administration and the housing department, NOT towards the professors, so far my professors have been mostly great!) Alright let's begin. This school has a housing policy that requires full time students to live 3 years on campus, cost of living on campus per semester starts at $5,300. comparatively nearby apartments are much cheaper than this. Additionally, you are given the idea that your housing situation improves within the 3 year required on campus living. This is a flat out lie as housing lottery is biased towards sports and Greek life. If you are not a member of either, have fun because you will live in the same living conditions all 3 years. Living conditions that are worse than Soviet communal living as Oak hall has only one kitchen in a building with 500 people, one laundry room, water problems, etc. Point is, this school scams you with bogus standards and does not care about well performing students and only about athletes and Greek life. EDIT: university is currently financially imploding and apparently has been since at least 2021. They just fired over 40 professors with more rumored of being fired. Yeah don’t send...