This has yo be the worst customer service in oklahoma they closed there office begging of covid and have yet to reopen it's ridiculous think of the older customers that prefer to walk in and pay and talk to the office girls but NO if there was another wifi and or phone service I could get i would along with 80% of all customer i would GRAND TELEPHONE HAS ALL ITS CUSTOMERS TRAPED imagin if let's say 60% of there customers canceled service for a couple months it would put them to bankruptcy something to think about jay and surrounding area about time to...
Read moreIf I could give it negative stars then I would give it -5. I can't believe they are allowed to get away with some of this stuff. Charging for a telephone line when you don't need/want it. I am not sure where they provide fiber but my guess is they don't have many subscribers. They probably took the grant money to actually provide service and spent it on bonus checks. I know business owners in the city and they can not even get fiber? Meanwhile Bolt continues to roll out service all around them. Next call will be to the PUC and then some petitions are...
Read moreI've had 6 of their AC adapters die on us! We don't mess with them we leave em alone and we get a storm and they die. Every time like clock work! And we call and they say it'll be a business day to get back with us but sometimes it's days. We have kids who do online school and we have to wait! We can't leave to another provider because they have a monopoly on internet in jay. We can't...
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