SAIEDA PARTY STORE INC — Local services in Jefferson Township

Had my first and last problem in the Fullerton location today! Been shopping here as a professional planner in the city for 6 years. Today, I went in to purchase letters and other supplies for a large budget DIY party. I was there spelling out a custom party theme name. Granted, there was the B word spelled out in this phrase, but there were no children in the store. The aisle was completely empty — just me — I was subsequently kicked out of the store for trying to find all the same gold letter dye lots — they were mismatched so I laid them out to see better as one does when they shop!! The man at the front came into the aisle aggressively, telling me I “can’t do that” in his store. I asked what I did, and it seemed as thought he was personally displeased with the phrase. When you’re in the business of selling party supplies, you should not discriminate someone’s speech, decor, name, phrase, theme, or whatever their shopping methods may be. If you sell letters in your store, be prepared for people to spell whatever they want to spell. If you have a designer coordinating colors; be prepared for shoppers to want matching colors! This man told me he did not need or want my business, and I have spent thousands here over the course of history... I will personally never step foot in that store again, nor refer anyone to shop here ever again. What an out of this world...

It’s truly sad that I have to give this place of business this kind of review but due to the owner being Rude and extremely unprofessional I have no choice. Mind you I’ve been shopping with the guy when he was on Milwaukee.

A few weeks ago ago I went in to make a purchase for my cake drums and while shopping I met a customer who started talking to me about marquee letters, once I told her I was an event planner we started talking more, the owner then accused me of trying to talk his customer, i tried to explain to him that i wasn’t trying to take his customer and he begin to get loud so i checked out and i was walking out i told him he can’t stop a person from talking to me. Fast forward. I went in the same location today, yo get more cake drums and he approached me about what happened last time and we passed word. Today was my last time shopping there. The staff are extremely amazing and he talk to them like they’re nothing!!! He very rude, unprofessional and disrespectful I will never step foot in this place and it’s because...

I just had the worst experience ever walking into into this store that left me in tears. How do you allow your employees to curse in front of customers for one and than when I asked where an item was i was given the most sarcastic response like I should know where the item was. I felt so embarrassed to even ask. I called the manager and his response was "We are busy and this is not walmart so what do you want me to do?". Mind you there was all of 3 people in the store and one was already getting rang up. Everyone who knows me knows i am always sweet to workers because I know what it is to work retail and I know it can be stressful so of course I just walked out the store quietly. Me buying things for my babyshower was supposed to be a happy experience and they just ruined the whole moment for me. This is why supporting small buisness is hard when customer service standards are diminishing everyday. I refuse to buy...