EZPAWN — Local services in Jefferson Township

The selection here is nice... but I'll not buy there again. And I wont reccommend to others. As well, they do not tell you about the refund policy until after they swipe your CC. Ask first.

-- So my experience... Guy gave me a quote after speaking to the manager when I asked about the adjustment in price for a laptop. The quote he gave was exactly what I needed. I asked about insurance. He offered - I declined. He then told me the origional price and would not honor the price quoted.

Had to go look at other pawn shops before coming back to see of he would honor the price he gave me. He ignored my question entirely. Like... to my face he fully ignored me, I was... flabergasted. Almost disbeleiving he was blatantly ignoring my question. When I pointed out his gall to ignore my question he smirked.. like it was funny, and acceptable. He then told me the total price with insurance. Cost me 297. I was quoted 244 with tax included.

I will update reviews after real...

Horrible! I came into purchase a pair of gym shoes. According to Nigel the price was incorrect. I asked him to look them up I. The system and he refused. I asked the manager Israel to look up the shoes and he refused because I filed a complaint on him with corporate in the past and he told me that today ( that he knows I filed a complaint). He also accused me of taking his picture when I took pictures of the shoes and price tag. He refused to look up the shoes to see if they were discounted and he refused to sell me the shoes! I spend a lot of money at EZ Pawn and at this location. He takes things to personal when this is business. I’m very upset and disappointed with the lack of customer service I received. The manager Israel also refused to show me the system price stating that it was internal. Israel needs to be retrained on etiquette and customer service…. I will be spending my money elsewhere...

I’m what you might call a pawn shop aficionado. At one point or another, I believe I have frequented every last one on the north side of Chicago. I do all of my Christmas shopping this way, and I’ve also built up my own personal music collection via pawn shops inventory.

I have yet to find a better pawn shop than the EZ Pawn on 3711 west Fullerton. The staff there is top notch, and are more than willing to work with you to place an item on layaway. The manager (a young lady whose name escapes me) has even called me when an item I’m looking for has come in their shop. There is zero pressure sales-wise, and everything is not only reasonably priced, but usually in pristine condition. I always feel like I got a deal, which is the point I guess.

I will literally pass 4 other pawn shops (including one around the corner from me) to shop at this location. I highly recommend...