Fruitful Yield — Local services in Joliet

I placed an online order to be picked up on Sunday 8/16/20. My husband went to pick up, walking up to a cashier, said he had an online order, showing his phone that stated Order # . They rudely said they had NO ORDER HERE!! ! He immediately texted what they had said, I had previously paid for the order that’s why I was concerned. They finally apologized after finding my order! I believe that it defeats the purpose of online ordering if your order isn’t ready or can’t be found!! Customer Service should be a priority even if a customer may be at wrong. I always get my parents, husband, myself and my 3 teen’s (one a day ) vitamins from this location with no problem. Should definitely work on your stores pick up procedure, customer...

I will never go into this store again and I don't recommend that anyone else goes here either. I went into the store last Saturday with my significant other for the first time and the woman who works there, who I suspect is the manager, followed us through every aisle! We felt so uncomfortable to the point where we just ended up leaving the store without buying what we came in there to get. And it didn't stop there. She proceeded to watch us the entire time as we left, got into our car, and drove away. It was so rude and beyond disturbing.

There are many other healthy, cheaper (and friendlier) food stores to spend your money; don't bother coming...

PLEASE BE AWARE! The manager of the Joliet store is extremely rude and a bully. I informed the corporate office of his behavior towards me, they investigated and found my account to be truthful. Corporate said his behavior was unacceptable and they were taking this matter very seriously; they told me they would be handling it, but would not share any more details. Although I do appreciate this company taking action (if they in fact did) the damage is already done and I will never shop at Fruitful Yield again!! On a positive note I would like to thank the other female customer who stood up for me and shamed and scolded the manager for...