Dairy Queen (Treat) — Restaurant in Joliet

We ordered a bbq beef sandwich and a cheese dog. Thought we would try them. HUGE MISTAKE ON OUR PART. The meat on the BBQ beef looked like rewarmed bbq pulled pork very very dried out, hard and a teaspoon at best of meat on a very small dry hamburger bun. The cheese dog you can tell they just put the cheese on any which way. We didn't notice our awful food until we got home to eat. We did not call to complain bc all the girls that were working all had attitudes to begin with so calling wouldn't have done us any good. We have eaten at many dairy queens and NEVER EVER AN ISSUE! We will never go back to this location. MC Donald's does a better job and has better costumer service than this dairy queen location!! I would rate them as negative 5 stars had to rate a 1 star bc that's the lowest you can...

Ordered cake online. 4 days early. Go to pick up before party, colors all wrong. Not to hard to read the order and make the cake correctly. Frosting should have been pink, it was white. Letters should have been pink, nope red. Excuse was they don't have pink frosting....then get the website fixed so you don't offer it. 5 dollars off for their mistake. If I had time to mess with getting a cake elsewhere I would have just left them with it. But, they knew I didn't so I took the petty discount and will not shop there again. Be warned. With that all said, the young man that helped us was apologetic and did what he could. Whomever made the cake, I'd suggest reading comprehension lessons. I wouldn't go so over the top as to say birthday ruined, I will say it's a fail for this...

Update: I went here yesterday May 17th and the usual girl wasn’t there… the employees were SO SLOW… they even demanded tips… AND they messed up my order. They really need better people here.

I usually like to come here after work but for the past few times I’ve come here they have that same RUDE and IGNORANT girl working there. She’s the worst! She’s rude on the phone, she’s rude in person. I don’t understand why the have these kids working there. I ALWAYS hear them talking very badly about customers and they have no respect! It’s not ALL of them it’s mostly that girl Emily I think her name is. Last night I heard her yelling at her co-workers while I was sitting in drive-thru and then I noticed she’s just on her phone the whole...