Wow! Absolutely great customer service!!! We needed a fuse fixed on our custom camper van to get our air conditioning fixed and Telly was able to squeeze us in to his schedule on a Friday to get us taken care of. What was supposed to be a simple fuse switch out ended up taking way more time and ended up needing a circuit breaker instead. He got on the phone with my custom builder in Oregon to find out what exactly I needed and even helped me figure out where to get the part on such short notice. Telly managed to get me back in the same day after I secured the part and got my air conditioning working again! He didn’t want me to have to go the entire weekend without ac and knew I had my son’s birthday party the next day. I know it wasn’t the little job he initially signed up for especially on a Friday evening, but he did it with a smile on his face the entire time. Everyone at his shop was friendly, courteous and very professional. If you need any work done, I highly recommend them. He even texted me later that evening to make sure it was still working and wished my son a happy birthday!!! Customer service like this is hard to find these days. I was beyond satisfied with the work, customer service and atmosphere here at...
Read moreWell just recently I have been looking for a really nice audio system and after several extremely high quotes I found platinum audio. Hands down bested the price of their competitors by a long shot. Very happy with the work they provided and how friendly the staff was. No matter the question, problem, concern, or inquiry it was, Teddy was always able to fulfill. The only issue I have is now when I play my bass a bit loud it shakes my mirror and causes it to fall. But that's my issue and ill find a fix for it, so I'm not too worried about it. 10/10 Would highly recommend, especially to Fort Riley service members like myself. Save yourself the heart ache and look here for what I believe to be an...
Read moreI have been shopping for a stereo and speakers for my wife's Tahoe for a while. I called Manhattan, Salina, Wichita and Kansas City. But I called Platinum audio in JC and I set up an appointment and the first thing he asked is what I want and didn't try to sale me what he wanted. He was fair and professional and very affordable. He did such a wonderful job on my wife's Tahoe I had him do mine too. He sticks to his quote and he couldn't put the stereo in my truck because of a Bose and DVD player so he went out of his way and put a better system in than what he quoted me and he didn't charge me any more for the system. I will always take my vehicles to Platinum audio....
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