O'Reilly Auto Parts — Local services in Juneau

Sometimes their service isn't the greatest. It really depends on who's working when you need help. The best part about them being here is that they have prices on parts that are competitive with Amazon, and even some online retailers that specialize in the sale of auto parts, which is fantastic for Juneau.

If you want to buy parts from these guys, I would advise you to check for what you need ahead of time. Their website tells you what is in-stock at your local stores, and you can even check each part to see if it'll fit on your vehicle with a tool on their website. From there you can buy online and pick up in store to guarantee you get what you're looking for, or simply set aside the part numbers so you have that on-hand if they recommend a different part. Their core charges on parts are very reasonable, too - high enough to still motivate you to bring back your old parts, but not so high as to cost as much - if not more than - the part itself.

For reference, I recently had a brake job done by an auto shop in town - it cost me a few hundred bucks less to just go over to O'Reilly's and buy the parts myself without any sort of discount than it would've cost me to let the auto shop buy from their supplier. That's how inexpensive these guys are compared to the...

My car has had random but reoccurring battery issues since I bought it new a few years back. I've had it on roadtrips and have it malfunction. It's been a pain and I've never known when it'll crop up. I've replaced the battery a few times. Taken it to dealership shops and non-dealership shops. It mysteriously happens and for some reason no one could figure out why and it would go away as mysteriously as it came. Tonight it happened again and I was stranded with my kiddo in the car. I tried all the things. I even tried my spare key to make sure it wasn't a programming thing. THANKFULLY I was few blocks away from the O'Reilly shop. Their staff was thoughtful and considerate of my problem. Their staff member, Fritz, helped me and discovered that the battery brand I was using needed a shim in order for it to make a proper connection and tighten down as it should. He was right. The shim was installed, everything tightened, and my car fired right up! Boom! A beautiful, simple, thoughtful fix. If someone had discovered it earlier it would have saved me hundreds if not thousands on shop visits and batteries. I'm thankful for O'Reilly's in Juneau today. Everyone I spoke to was kind and helpful. They got me all fixed up. My first stop for car...

Amazing Service at O’Reilly’s in Juneau!

I just want to give a huge shoutout to the team at O’Reilly’s next to Costco! I walked in with my car battery, unsure if it was dead or not. The guy at the front let me know they could test it, try to charge it, and call me with an update—whether it needed replacing or not. Mind you, this wasn’t even their brand (it was from NAPA), and they still took the time to help me out.

I dropped it off, did some shopping at Costco.. A couple of hours later, they called to let me know my battery was fully charged and ready to go! When I went back to pick it up, I asked if I owed anything, and they told me their service was completely FREE!

Add me to the statistics of girls who doesn’t know much about cars.. They could’ve easily convinced me to buy a new battery, and I was fully prepared to do so, but instead, they saved me money and a whole lot of stress and money! It might seem like a small thing to some, but this kind of honesty and customer service is rare these days.

I didn’t catch any names, but if you’re in Juneau and need car help, head over to O’Reilly’s by Costco. I’ll definitely be recommending them to everyone I know. Thank you again to the amazing team! (Date of...