I am currently trying to source a pair of speakers for my vehicle, a common size and in a very common vehicle. I know for a fact I can get a great deal on a set from Best Buy, but wanted to give my money to a local business first. After a brief hold, I was told "no, we don't have any"... now, I'm no used car salesman myself, but I would expect maybe a bit more effort on their part to come to a solution that involved either ordering what I was after, or referring me to another local business that could fulfill my request. I own a small business myself, and I know reviews matter, what also matters is following through, and doing more than the bare minimum regardless of whether or not you stand to make a sale off of me at that point. I can't speak to the quality of their work, but my experience stopped over the phone due to a lack of effort. This is a two star review simply because a human answered the phone and not an automated...
Read moreI called ahead to see if they could help me with my remote start. They install them and fix them at an extremely reasonable price. When I called, they were very helpful. Once I arrived, someone came out instantly to look at my remote start. Within 10 min it was fixed with amazing customer service. They would not charge me for this minor fix. This is a local business that is in the business for all the right reasons. I was treated with respect, they fixed it quickly, and were nice enough to not charge me anything. I would recommend this business to anyone who has issue with their remote start or any other services they offer. I will be definitely going back if I need any work done. Amazing 5...
Read moreI've done business with these guys since they opened the Kalamazoo location and they have been the most prompt and trustworthy shop I've ever been to. My most recent experience was last week with my old F150 and a starter problem. I gave them a call and Dave said he could most likely get it fixed the same day if parts were available. Had the vehicle towed to them at noon and I was back on the road by 530 even though they had quite the workload for the day. If you are looking for a knowledgeable and car loving team, this is the place! Thanks again to Dave and Nick for being willing to service the many needs on my old trusty (and...
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