Cell Depot Phone & PC Repair Shop — Local services in Kansas City

I have had way too many incidents with my phone. I've had two phones in the past year. The first one was an Iphone 8 plus, the second was an Iphone xr. The iphone 8 had dropped way to many times to the point where it didn't even work anymore. My dad gave me an iphone xr for christmas, but it kept glitching and the back screen had broke. I looked around for a cell phone store that would fix both of my phones for a cheap price. I've been to three place in the past two months but didn't find any place that could fix it. Until I went to a phone store in Olathe, the dude ended up breaking my iphone xr more. Cell Depot was recommended from a family friend, and after reading the reviews I decided to check it out. I called them but they were busy. After five minutes I recieved a call back. The customer service was amazing. The guy who had answered asked the problem and he had GUARANTIED that he could fix both of my phones. I didn't waste any time and I got there before they closed, which was 7. I was there at 6:50 but that didn't stop them from doing there job. They stayed at the Store to fix my phone until 7:30. The man fixed both of my phones and asked me for a price that was agreeable. I also told my uncle about the place and he also would agree. I won't be going anywhere else to buy a phone. Next time I go imma get myself an Iphone 11 Would 100 percent...

terrible experience. I had to get the screen replaced twice just for it to be wrong both times. Very shady and asked me to not talk about the issues or money in front of other customers. Got notified by my phone settings and when i went to the apple store that he didn’t put a genuine part on the phone, when he lied and told me that it was the correct apple part. He won’t give you a refund for the terrible service or dishonesty. I contacted the better business bureau and let them know. Do not use them if you want your screen glitching, freezing up, overheating, or it not being able to be charged...

A year ago I had a Sprint 6+ phone that they got to work on Cricket. I factory reset that phone a few weeks ago and it wasn't working at all (!!) and the shop said they can't do that work around any more (!!). They patiently explained that cell providers are cracking down on those work arounds. I was completely out of a phone, so they bought my 6+ and gave me a good deal on a 7 (to include a charger cable, dongle, and screen protector!). I had trouble getting the new phone to accept the backup and they spent 30 minutes helping me get my backup loaded. Very calm, very professional. Phone works...