
I had a miss communicating at Dani Hair Loft on August 26th, I schedule an appointment for a wash and blowout with Katelyn when I arrived Katelyn had me schedule for a style and cut and I told her I never schedule appointment for a style and cut, the front desk worker told me when I called to schedule the appointment for a wash and cut with Katelyn, she told me she couldn't put me in for a wash and blowout she have to put me in for a style and cut I specify told her I don't want a cut she said when I come in I will get the wash and blowout. I believe Katelyn was mad cause I wasn't getting a cut, I just wanted a wash and blowout cause I was going out of town, Katelyn is not my stylist Angel is and I couldn't get in with Angel. Angel have been my stylist for about 10yrs and never no complaints. Katelyn did not blowout my hair dry when I left the shop my hair was still damp. I end up getting my hair done over in Canton OH and the stylist wet my hair and there was still shampoo left in my hair. I called Dani Hair Loft and ask for my money back cause I end up paying $65 to get my hair redone for my trip. The owner pardon me from coming back to the shop at no fault of mines. I will say the owner was very unprofessional to pardon me after being going there for over 10yrs with no complaints, I will say that I loved when Angel did my hair she is the best I can't say about the other stylist, but I will say don't go to Katelyn. I will say is check with your scheduler she screwed up Katelyn schedule not me, but I had to pay the price. I feel I'm blessed cause I was able to find a another beauty shop in the Pittsburgh area. I'm definitely going to miss Angel doing my hair. DANIELLE DANZUS was the person that pardon me from the shop she seens to me that she had a attitude cause I can tell by the tone of her voice. I could see pardon me if my stylist Angel said that I always complain when she did my hair than that will be a reason to pardon clients. In my heart I believe racism played big part...
Read moreEDITING MY REVIEW: Dani, the owner, very graciously reached out to me the same day and offered to do something to fix my hair. I really appreciate this. Sadly, my hair is so short now that re-cutting cannot be considered. Still this was an amazing thing for the owner to do. I had a horrible experience today at Dani’s hair loft with Katelyn. I have been going to this salon for quite some time. Molly, Dee, and Dom have all been a part of my experience with Dani’s. I brought a picture to show and asked for 2 inches to be cut from my length and also more layering. I stated that I didn’t like a “page boy” type of style with the ends curling under. Once cutting began, I was shocked to see the hair on the floor which appeared to be 4-5 inches long. Then Katelyn began drying my hair - curling it under with a huge round brush. The sides of my hair looked like a jumbo roller had been placed in each side. I looked in the mirror and my once shoulder length hair was now about jaw length. I could tell by the way the receptionist was looking at me - that I looked horrible. I felt completely humiliated. I told Katelyn it was shorter than I wanted- but what could be done? She said “We talked about chin length.” No we didn’t. I specifically said 2 inches off my length!! Not 4 or 5!! I feel that because the complete opposite of what I asked for was done to me - my hair was deliberately botched on purpose. I will never go back and I’m making sure I spread the word to stay away from this stylist. I don’t want to see anyone else have their hair ruined...
Read moreMy hairstylist was changed when I got there! I came up a few days before for a consultation on a Devacut. Now when i got there, 2 women played in my hair and discussed what THEY thought I should get on my hair! I told them both multiple times that i was there for a Devacut. Maybe they didn't have the knowledge or they didnt know what I was talking about, but one kept saying " if you want a cut I'll HAVE to straighten your hair first" . I know a Devacut is done on curly natural hair, so why would I need it straightened first? Even after the long debate, I still made an appointment with her thinking Iwill justtalk her through it at the appointment. The day of my appointment, I had a completely different girl (stylist number 3!) She was great! Ill give her 5 stars! Eventhough the style she did wasnt anything discussed with the first 2 stylists, I still liked my hair. I ended up not getting it cut or trimmed like I had originally wanted. She styled my hair with one product! And I will return there only to purchase more...
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