Good Steward Resale Store — Local services in La Crosse

While the store offers great prices and supports a meaningful cause, my experiences have been inconsistent. On one visit, an elderly man with a cane arrived shortly before closing, requesting a quick five minutes to shop. Instead of accommodating, a staff member responded aggressively, nearly shouting that he didn’t have five minutes—even though it was still ten minutes before closing.

When I called to ask about making a donation, I was advised to come on Tuesday. However, upon arrival, I found the donations line closed. Staff explained that they were too short-staffed to help that day and asked me to return another time. More recently, I called ahead to confirm donations would be accepted until 2 p.m. I arrived at 1:23 p.m. to start unloading, only to overhear a staff member announce they were shutting down early. This inconsistency is incredibly frustrating, especially for those genuinely wanting to support this organization over alternatives like Goodwill.

While I do recommend shopping here and support the mission, donation hours should be more reliable. My elderly mother has also experienced this, having driven to donate only to find the line unexpectedly closed. A self-drop-off option with security cameras could help ensure convenience and safety. Many people donating may be dealing with emotional moments, and the added stress of inconsistent hours can be an unnecessary burden. Reliable communication and alignment between words and actions would make a...

Today is May 27 I called these people about 8:30 in the morning I’m going through a difficult time in my life right now the lady I talk to you this morning she said go ahead and bring your wife’s things in I drive two hours to drop my clothes off that my wife used to wear they said come back tomorrow are we got we got no room for it I will never do that again I will take everything to Goodwill and I suggest everyone else do the same

When you lose a loved one like your wife for 37 years and you have to do little things like this that are a struggle daily no compassion no you willing to work with you but there is cars and trucks behind me dropping stuff off it made me very sad today the struggles are real will it be a learning lesson thanks have a great day hope you don’t have to go through what I’ve...

Good Steward Resale Store is a reliable spot for practical finds. They consistently have a good stock of everyday items, from clothing and housewares to books, all at reasonable prices. The store is typically well-organized, which makes it easier to navigate than some other resale shops. You can usually find something useful without having to dig through a lot of clutter. What's also good about Good Steward is that your purchases support community efforts. It's a straightforward way to get what you need while contributing to a local cause. If you're looking for an unpretentious and consistently decent resale experience, Good Steward is a solid choice. It's not about luxury finds, but about practical shopping that helps the community. Live...