Mattress Makers — Local services in La Mesa

I purchased a twin size Soledad firm mattress with a Bronze adjustable base from Mattress Makers in La Mesa in the spring of 2025. I love it! It is so comfortable. Even spending more hours than usual resting and sleeping after a surgery, my back is doing very well. The coils plus the latex give great support and comfort. I love to read with the head raised and sometimes using the zero gravity setting. Pablo and Kevin were so helpful, informative, and easy to work with, and the atmosphere in the Mattress Makers showroom in La Mesa is beautiful, open, and spacious. They will even make you a cup of coffee or tea! (Earlier review below from my spouse after our first purchase): I had an excellent experience shopping for and purchasing a new bed frame and mattress at the Mattress Makers in downtown La Mesa. The reason I finally went to the Mattress Makers was because shopping at all of those impersonal chain mattress stores had only led to frustration time after time and leaving because they had nothing that met my needs. From the first time I entered the door at Mattress Makers, I was always treated with attentive and personalized customer service. And I know that I can be a challenging customer to serve because I am very detailed oriented and have a lot of questions both in-person and over the phone. Pablo (co-owner) answered all of my questions about the bed frame and mattress that I eventually purchased. I chose a hybrid natural latex Soledad medium mattress 3 months ago and it did not disappoint. My back and joints have been feeling so much better since I began sleeping on this new mattress. And I believe that the warranty on the mattress is unmatched. I also chose to invest in another quality product and purchased the Dawn House bed frame. Being able to raise and lower the bed frame, etc. has been extremely helpful. I chose to purchase high-quality flannel sheets and pillowcases that have proven to be well worth the price on cold nights and chilly mornings. Additionally, I received 2 free quality, custom-made pillows. If you're shopping for a mattress (and maybe a frame and/or accessories also) please make sure that you check out the Mattress Makers. Please tell Pablo that I sent you. This is an update to my previous review above. It has been 9 months since I purchased my hybrid natural latex Soledad mattress from the Mattress Makers in La Mesa. I continue to sleep very well on this mattress. I am so glad I purchased it. I also purchased a motorized Dawn House bed for the mattress. It is working out very well for me and it is very helpful. If you want a fine quality mattress and bed, I highly recommend Mattress Makers in La Mesa! It is an excellent value. The service and staff are top-notch. Please tell Pablo that Bob recommended them.

Another update 2 1/2 years after purchase of Dawnhouse bed base: The bed began to not always respond to my voice commands so I called Dawnhouse and they replaced all technology built into the bed at no cost to me. The process...

Before we went to Mattress Makers, I only knew that they custom made latex mattresses. My whole point of visiting their store that day was to get a quick overview of latex mattresses, then check out memory foam mattresses elsewhere then go home and order an online mattress I had been researching and had pretty much decided on.

When we arrived a the store, Sam greeted us we let him know that we were not familiar with Latex mattresses. He took time to explain to us about how latex was made, functioned compared to other mattress products, and the different processes they went through to make the different kinds of latex. He then walked us through the process of testing different mattresses and helped us to understand how to know if it was the right mattress for us. He gave us the time and space to really relax on each mattress. There was no pressure and no rush. At the end of our 2 hours there we had gotten to know Sam and that his grandfather started the company and now his 3 brothers ran the family business.

We decided we loved the mattress we had chosen so much that we did not need to look any further and, without him asking for a sale, we excitedly said we would like to purchase the mattress. This was the first time in many years we purchased something big on the spot and didn't take at least an overnight to think about it. We loved it that much. It was so neat when he told us our mattress would be made over the next week or two just for us. No mattresses stacked in a warehouse but our mattress hand made after we ordered it.

They have a 6 month comfort guarantee on the mattress and will make sure you are happy with and sleeping well on your mattress and will make adjustments to the mattress if you are not (fix too soft/hard, etc.). There is also a 20 year warranty! The process was a joy, the delivery on time and the delivery guys very courteous and helpful telling me about our new mattress and answering my questions. They thanked us for our business and even gave us a gift bag! The whole experience was beyond 5 stars-customer service, product quality, delivery, follow up, etc. Getting to support a local family business was a big bonus.

Almost a month later of sleeping on our mattress and we are wondering why we waited so long to get a new mattress. I tell everyone I can about Mattress Makers. Visit Mattress Makers - you...

From the first phone call I made to the time we picked up our mattress, the customer service experience was exceptional! I had the pleasure of working with Maria in the warehouse. She had a customer but acknowledged me right away and worked with both of us as we tried various mattresses. She was patient, professional and courteous. I was pleased. I also spoke with Maria’s sister on the phone but her name has escaped me. She was so sweet. Then there’s Tim. He came out to measure for a perfect sized mattress in our RV. I thoroughly enjoyed our conversation. He was professional, so pleasant and answered my numerous questions. My mattress was created with love in rapid time! I was told 2 weeks and it was ready in just one week. One of the owners, Pablo, offered me a bedding package at 75% off sheet set, mattress cover and 2 memory foam pillows. The sheets are super soft & cozy, and I love them. My ONLY disappointment was the pillows weren’t what I expected. There’s absolutely nothing wrong with them but they don’t work for me. I just expected them to be soft & fluffy like the one I tried in the warehouse which was amazing!! Will purchase one of those at a later date. Pablo greeted me upon pickup of mattress with a huge smile and warm handshake. He was very friendly, and we had a nice chat. Jordan helped with tying down mattress along with another gentleman whose name has escaped me. They, too, were very friendly. Never before have I experienced such incredible customer service from the top down such as Mattress Makers!! Oh, and I wanted to wait on their review until I had a few nights on my mattress. It’s exactly what I needed, firm yet soft on top. I haven’t slept this well for a few years now. This is my 4th bed in 3 years, and this one is here to stay. I am a forever customer and HIGHLY recommend this place for your mattress, bed and bedding needs. It’s also family-owned & operated which is a plus. Thank you to the family and others I encountered who met me with with...