RUDE WOMAN ANSWERING PHONE CALLS. INFO BELOW I was recommended this place by another store that didn’t have the sleeves I was looking for. I had made a phone-call, simply asking if they had Dragonshield card sleeves, and the woman on phone, in a rude tone, said ‘I don’t know and I have a customer so I’m too busy to check.’ I was literally at a loss for words, I said ‘Oh okay, thank you’ and she said ‘Ok, bye’ and hung up.
I made my way to the store, as I was somewhat in the area anyways. I get to the store and there are only 4 people in the store, minus the 2 working. The two working were in the center behind the display cases, and all it took for me to find the Dragonshield sleeves was a turn of my head from where the woman was working. Don’t have a job in the customer service industry if you want to get aggravated by a phone call of a customer asking a simple question.
To be completely honest, I have no issue with the store AND the man that was working there that day (10/17). The kind man working when I came in made up for the horrible phone call I had, even asking me questions about the color sleeves I ended up choosing! The store is amazing, but I can’t help but have a bad taste in my mouth about the management overall due to this woman's poor customer etiquette.
Attached below is a photo of the cards on...
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