I never have left a bad review until today, which makes me sad. I made an appointment on-line because no one answered the phone. (I was told they are all independent stylists so, apparently, there is no reason to call.) No, I didn’t get a confirmation but an appointment was available. I tried to book it the day of more than one hour before the appointment was offered. The stylist did not check her phone. Apparently she had an appointment for herself elsewhere but the 11:15 was offered. If you offer a time, wouldn’t you check on that? So, there I sat at 11:15 and no one came. Another sweet stylist said she would call to check. The stylist that she called said she couldn’t take my appointment. I could schedule for later in the day but I had already changed my schedule to get a simple haircut. Listen, ladies, if you want to have your own business, you have to take care of business. Needless to say I am disappointed in not getting a haircut, but I’m disappointed in the way this was handled. Don’t offer something if you can’t honor it. Plus, I really dislike this online scheduling. A phone call could have avoided this problem. People don’t talk with one another any more. Online - how impersonal. I’m sorry for the rant. I don’t live here so take my words and thoughts for what...
Read moreLisa Tomaselli was amazing with my daughters' and my manicures! She was able to fit us into her schedule with little advanced warning (poor planning on my part). She was very warm and patient with the many layers of polish applied between the 3 of us...even as closing loomed near. All of our nails look fantastic. I am looking at mine 2 days later and am amazed they are still in perfect condition (gel polish newbie). Cost was a pleasant surprise on top of a very pleasant...
Read moreI'm a retired hair stylist and quite picky! Terry did a phenomenal job on my hair! I showed her a picture and I'll tell you, I feel 10 years younger! My hair looks exactly like the pic I showed her. Thanks so much Terry! I was also impressed with the cleanliness during these trying times with the Covid. I assure you that you will be relaxed and very happy at Just Teasen Salon...
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