Williams-Sonoma — Local services in Lake Forest

Don't shop here. Its very possible that you will have the same experience as me where you pay for merchandise only for them to say you didnt pay and to dispute the charge with your bank. How does that make any sense? I even called my bank and had the bank rep verify the purchase and they still wouldn't give me the merchandise or even refund me. I got completely ripped off. Although I'm confident I'll win the dispute and my bank will refund me the money I have to say Willams Sonoma needs to get their credit card transaction processed fixed and their associates trained better from a customer service perspective. There's no way a paying customer with proof that they've paid should walk away with no merchandise or a refund if asked. This place is pathetic and I...

I have been searching practically every Williams Sonoma in the country for specific plates. I called the Lake Forest store and had the pleasure of speaking to Sherri (not sure if I'm spelling her name correctly). She was so kind and helpful and found exactly what I was looking for. I needed them shipped and I received the package today. Every plate was carefully wrapped and shipped with care. What a wonderful and easy...

I tried to purchase a gift that my friend had seen in the window ( I live 2,000 miles away) The item was under $20 and to be hand delivered to the manger of a store IN Market Square . NO , no and no- NO credit cards over the phone . New Company policy. Unbelievable! Won't be shopping at any Williams...