The pros: great selection and excellent execution of each item. The cons: the staff seems to only be interested in greeting and interacting with regulars and $22 for a 16 oz cold pressed juice is simply asinine. I came out to this location to satisfy my craving for an acái bowl and figured I’d try a fresh cold pressed juice as well. I read the reviews before coming and seen that the juices were $10 with a refundable $2 charge if you bring the bottle back. After going to a few other smoothie cafes in the Chicagoland area, I figured that’s completely reasonable. However upon checkout I was rather dumbfounded when the cashier told me the total was $37+ for an acái bowl and 1 juice. I paid without questioning or expressing how ridiculous I thought the amount was. Upon checking out, not a single staff member said even a standard “thank you” “have a nice day” “thanks for stopping in.” They simply gave me my card and went back into their prep area/kitchen. I waited for about 3 minutes as they chatted it up with one of their “regulars” before asking a different staff member for my receipt as I wanted to get a clear view of the highway robbery I willingly took part in. In sum, I am not impressed and will not be coming back. I understand the cafe is located in lake forest so maybe that’s why they get away with charging $22 for a 16 oz juice. I’m only giving 2 stars because the acái bowl was huge and really tasty. I was planning on coming here regularly because all the products looked really good. Overall, Pure Juice cafe in Arlington Heights is still the best I’ve been to in the suburbs. At least the staff is friendly to ALL CUSTOMERS (not just regulars),offers a comparable selection at a reasonable price, and staff is happy to offer honest input on...
Read moreI came to this place with high expectations (recommended by friends to go here) and was altogether disappointed by my experience. The staff was unwelcoming and seemed annoyed by my presence; possibly because I’m not a regular customer. I ordered a smoothie bowl with granola topping and fruit and was completely disappointed to find that the granola topping looked and tasted like a crumbled Nature Valley granola bar. The smoothie had no açaí taste and the peanut butter flavor was overwhelming. When I received my bowl it was watery and overflowing with frozen, unblended chunks. Neither of the two employees said anything to me when I left. I am a disgruntled customer and feel that LF juice has some changes to do before I even consider coming back to waste $13 on a mediocre (at best) watery, bland, chunky smoothie bowl. The only enjoyable topping was the sliced strawberries... the rest seemed to be pre-packaged foods; this completely contradicts their promise of fresh, healthy, organic ingredients. I would not recommend going here.
Side note: the juices and smoothies are extremely expensive as well. This little store crushed my hopes of finding a...
Read moreOriginally very excited to see they were advertising Bulletproof coffee but turns out they're actually using Kirkland K-Cups. Aside from that not being worth $5, it can be very bad for people who are intentionally avoiding toxins in their coffee (like me). Bulletproof coffee is a premium brand that notably has no mold (which most coffees do). Advertising that you're using a particular brand that has a reputation for health benefits and then using a type of coffee that those who seek out Bulletproof would be actively avoiding is unethical and makes me wonder what other corners they are cutting.
I find the comment from the owner criticizing me for leaving a bad review about a serious issue (false advertising as well as potential health effects) as particularly offensive and emblematic of the problem. And yes, I posted a five-star review about another local business directly afterwards to reward those businesses which have never openly lied about what they...
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