The transition from TCF to Huntington was a disaster. Multiple users, include myself, were unable to use our cards for an entire weekend. I came to this branch to try to sort things out. Parking is EXTREMELY limited. After double parking and waiting 20 minutes in line to talk to someone, my issue was more complicated so I need to speak to a banking representative. I asked the bank teller if there was a system to figure out who was in line to speak to a banking representative and she just shrugged her shoulders. There were like 7 people waiting to speak to a banking rep but no way of figuring out who was next or anything.
Needless to say, avoid Huntington and this specific location. Parking is horrible and there is no organization in there.
Keepin’ ya money under your mattress would be a better option than keeping...
Read moreIf I could give no stars I would. At this location I was rudely confronted by the security guard about some people breaking their fence and putting close in there. His exact words were " you and your friends broke the fence." I don't have no reason to vandalize property. Then today, I was sitting at the bus stop a half of block from the bank minding my own business when the same guy pulled over a cop and asked him to tell me to move. I don't step foot on bank property, I don't speak to any works or customers of the bank. This is all because a female friend of his claims she has a issue with me for no reason. I didn't know personal issues of other people effects the work day of a bank security officer. I am offended and apoled that the bank allows...
Read moreVery racist, if you aren’t Mexican you will not receive service in a timely manner. I went in to sign an endorsement form and they did not send it to the back office for 5 days. So i was basically waiting for my money for over a week. They assumed because I was black that the checks were fraud so they did not want to help with releasing the hold. I ended up falling behind on my bill due to their racist judgement and neglect. And this was the manager. If you cannot go to the manager for help who can you go to? Cannot wait to move out of this...
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