M and Z Furniture and Mattress 1 — Local services in Lake Township

This has been, HANDS DOWNNN, the absolute worst experience I have ever had with a business. I came to this furniture store and purchased a bedroom set on 08/29. I asked for it to be delivered on 9/12. It is now 10/17. 7 WEEKS LATER, and I am still missing pieces from a 3 piece bedroom set. I have been reaching out constantly and still have yet to receive my order. The owner has been giving me the run around and saying the warehouse doesn’t have my pieces available yet. I have requested a refund multiple times but I keep getting push back. The owner lied and said he would just order me a different piece but I still haven’t received it. It was never ordered. I would be patient if the owner had a little more communication skills. Every time we have spoken it is because I reached out. I don’t know what to do at this point. My next step is calling the police. 0/10 recommend this place. Please save yourself the trouble and stay FAR AWAY...

I had a bad experience with this furniture store when you first go in to store they did not have on a mask none of the workers had on their mask and then on top of that delivery took 4 days it was supposed to be delivered on Monday and end up delivering 4 days later terrible experience with them theirs no communication skills I was told one thing and then told another I just won't recommend this place for anybody y'all on here giving these people a 4.3 in all this extra s* it's just the worst place to go to if you want furniture go to another store you'll be waiting a very long time for your furniture to come and nobody is not going to...

My shopping experiences are always excellent! For the second time purchasing with this furniture store they delivered! When I purchased my second couch I thought it wasn’t going to fit in my sitting room. The owner took his time and came to my residence and assisted with making room for my couch. He went above and beyond and to that I’m grateful and a happy...