The Jewelry Gallery — Local services in Lake Township

Very disappointed in this business and will never use again!! Took my mother's diamond to be put in a new setting in March. I explained to him how important it was to me that it be in the most secure setting possible. He recommended 2 settings. I picked one and he said he would have it ready in about a week. I loved the finished ring. Now it's November and I've only worn the ring 4-5 times because I'm afraid something will happen to it. I decided this was silly so I wore it when I went to visit my daughter. Well I looked down at my ring while we were sitting at dinner and the diamond is gone!! Searched everywhere for days. Went in to The Jewlery Gallery once we got home and he looked at the setting and said it was obvious it wasn't set right by "them" and explained exactly hiw he could tell. We confirmed then that he doesn't do the work, counter to what he made us believe in March. His response at this point was "I hope you had it insured" and refused to discuss further, other than trying to sell me a new diamond. He doesn't stand behind the work he has done, by the so far undisclosed, person/company and could care less about his customers!!!! Never use this guy if you care about your...

Of course, any jeweler will have beautiful products but I prefer good customer service. He would not even look at me to answer my questions, very cold and short. Just because you sale jewelry doesn't mean you are above anyone. 15 years has taught you nothing but how to be rude. P.S....if you don't want dirt or mudd tracked in, clean your sidewalk instead of insulting and shaming a little 3...

My Absolute favorite spot for Jewelry Repair! Dave is Very Knowledgeable and prompt, turn around time is usually only a few days. And makes you feel taken care of. One of the few places that does in house repairs, instead of sending your Jewelry away to...