Sublime Modifications — Local services in Lakeland

My first impression was that this place was like all the other mom and pop gun shops I have visited across the country. This was my first time going in the shop, as every other time I went by, the place was close. Other than the shop being in a great location, neat and orderly, that's where my positives end as I really didn't have a chance to see fully what the shop offered.

For a small town business to not want to have small talk is very off-putting. From the time I walked into the store, the gentleman walked around the counter, sat down, and stayed on his phone never really acknowledging me. Great first impression. My visit continues, and I ask questions as I try to browse. He proceeds to say, "I don't know you." "You are asking personal questions, Leave." Those personal questions where: Are these your personal guns to show the work you do, or do you sell them? Is this an SBR? Is the process to purchase one the same as a supressor? Are you from here? Are you military or former military? Im sorry I was trying to find a common ground and build a rapport with a new business owner....Then he proceeds to say again, "I don't know you! LEAVE!" Instead of, hey, I'm Deer John. This is my business. This is what we/I do here. Here are some of the items we sell, and this is what I can do for you.

I visited the Lakeland Ga shop on Main St across from the Court House on Saturday March 16 2024 at 1130. The shop has been open maybe a couple of months.

I understand everyone has an off day, and that's why I'm giving Sublime Modifications a 3 star rating for now.

Customer services tips:

When new customers come in that you don't k ow, why don't you greet them and introduce yourself. Give a brief run down of what you offer. Give a quick tour of the business if it's not too busy.

*I have officially been banned from my first business ever and its in...

Today was my first time doing business with Rusty at Sublime Modifications. I have to say that I genuinely like this little place. I was actually BLOWN AWAY.

He had everything I wanted/needed in stock. A few miscellaneous items, the exact Cam-nut I needed for my AR, Premium 9mm and .45 ACP ammo (50-rd, 100-rd and larger packages)at prices I haven't seen anywhere for over a year. Out the door, I paid the same prices kind of we all enjoyed 2-3 years ago before the Covid 19 price gouging hit the ammo market!

I did NOT wait in line. I did NOT settle for cheapo steel cased ammo that all the chain stores are making us wait in line 2 hrs to get at premium ammo price. I bought great ammo at fantastic price. I was NOT put on a waiting list, I did NOT have to buy a gun to be allowed to buy ammo.

At this Veteran Owned Local business I found a nice selection to choose from. I was assisted promptly and treated with genuine respect. My entire customer experience was directly with Rusty, the owner. My questions were met with solid answers. Not a sales pitch or gimmick for stuff I didn't need.

He offers custom build services, premium add-ons and modifications, like custom shaping and frame machining. custom ergonomic grip tailoring your firearm to your individual comfort and hand sizes, gun repairs, and one of the highest ranked Cerakote finish coating in the region.

Did I mention that Rusty is Veteran? He is one of our American Fighting Men. So if you Need Ammo, Need repairs,or Want your firearm customized then you have every reason to visit with Rusty and let him show you how business is done right.

Don't take my word for it, stop in at Sublime yourself and makeup your own mind. Go by and Check out what he has to offer at Sublime...

I’ve sent multiple firearms through Sublime Modifications for Cerakote, repairs, or gunsmithing. I’ve been extremely pleased with the results every time. The work done customizing my Glocks is way ahead of anything I’ve seen done in this area. The grip shaping, the trigger guard undercuts, the stippling, and the Cerakote all come together to make each one of my Glocks one of a kind, like no one else’s. I could not be happier with the work done on my guns as well as the customer service. Rusty has great knowledge of all weapon systems and has a down to earth attitude which makes him easy to talk to. Rusty is also a veteran which only adds to my respect for him. I carry Sublime Modifications business cards in my wallet to pass out to anyone who asks about a good gunsmith or...