Anytime Fitness — Local services in Lakeland

I had an extremely horrible time with this gym. I give this gym credit it is a great gym but if you ever try to tell them you no longer want to be a member that’s when they’re No longer professional. I signed a contract for 12 months and on the 16th month I talked with the manager George before my next month payment was due this was in September. He told me because I fulfilled my 12 month contract there’s no further steps to take that he would cancel it right away. It is now the middle of November and I am still being charged every month since I’ve canceled. I called the manager George the first time they charged me and he told me that payment that drafts for 30 days after you cancel your membership that that’s part of the contract even though I fulfilled my contract and so in my mind I thought it’s only $44 as long as this doesn’t keep going on it will be ok . They charged me again another $44 last week and so I finally emailed the corporate office and I had the manager George on one end acting like he put in the cancellation papers as soon as I told him to cancel it but then corporate emails me telling me that I am still a member for another week And they will not refund me any of my money and so like I said it has nothing to do with the money I just want to warn anyone that tries to cancel their membership after they fulfilled their contract do not take what George says as facts you need to call your bank And make it to where they cannot draft out of your account when they drafted out of my account the first time I called the bank and I paid $40 to make sure anytime fitness could no longer draft out of my account just to make sure that the next month anytime fitness wouldn’t charge me again But then this past month they turned around and charged my wife’s card which they were not authorized to do and so I’m just warning anyone and telling the truth this is a great gym whille you’re a member the regional manager Heather is a wonderful person and when I started going there 16 months ago she was just the local manager but now it is ran by a guy named George and so what I figured out today after talking with corporate is George never canceled my membership and he’s not wanting to look like he didn’t do his job so he sticks me with the bill and so I had to resort to cutting off both of my cards and getting new debit cards just to make sure they would not charge me again. So if you cancel your membership after doing your part and fulfilling your contract like a great customer as I did you need to make sure they show you papers that they did their job do not take them at their word unless it is Heather speaking because anyone else like George They’re not the best of employees they go through their managers and their employees fast . Other than that the gym and the regional manager Heather are great but the manager George does not need to be in...

This place needs to try again!!! I signed up for a week free pass online and decided to go during my lunch. The girl at the desk told me there would be a $50+ fee for the key and I told her I thought it was gonna be free bc there was not gonna be a key or I could just come when they are staffed. So instead I did a day pass for $15 (after she called another location to figure out how to do it) and I called another location for rates... Valdosta rates are SO much better.

I decide to discuss options and rates with her again and SHE THEN TELLS ME THERE IS A PASS WITHOUT A KEY FOR $35. This would have worked so much better for me!!!! She DID NOT offer a refund. she DID NOT offer a credit. She just continued to say she was not aware I was interested in a paid pass.... if I paid $15 for a day why didn’t you do your job and give me other options?

So my break was spend doing more talking and her making calls than me actually...

My training sessions with George have been great so far. He presents himself very professionally, and you can tell he's a very knowledgeable and experienced personal trainer. I've been a training client of the gym for a while and even though eventually the goal is to build my own confidence/knowledge enough to not need a trainer, working with George has been an invaluable experience that I hope to continue. For example, even some simple movements/exercises that I performed regularly and thought I had decent form, he has tweaked my position slightly and as a result, greatly increased my range of motion and the productivity of the exercise as a whole. I know the workout is going to be a productive one with George! He's also very knowledgeable about nutrition as well, which is essential to hitting...