Wonderful small town feeling they completely fixed a problem that a large jewler refused to fix costing the customer time and replacements cost with full warranty purchased on a Zales ring. This was a 10 stone grandmother ring with all the grand's stone's in the ring. The youngest of the grands are twins. And it was very disappointing but we made light of it, one of the twins stones continued to fall out and was replaced 5 times over. Zales gave my mother the run around and this ring was a gift for her 57th wedding anniversary. We circled round for 2 years she tried to get Zales to commit to their warranty...until I had to confiscate the ring from her and bring it to Covington to have it taken care of myself. We lost Nolan the youngest grand one too many times the ring holds great emotional value for my mom... She would call me and tell me i l9st Nolan again, it became the light of the issue to keep us laughing... I'm headed back to have them evaluate a couple of family rings 💍 in hopes to pass my grandmother's engagement ring to my daughter who will be the great granddaughter of its original owner... This is a true company we can all trust with pieces that hold family history and emotional value. God Bless and see you soon... Mom my still absolutely adores her ring and next one will be the...
Read moreI was very disappointed In my experience with this jeweler sent us he does have a very nice inventory and I would very much like to purchase for them in the future. But due to my experience with him personally I am not going to allow myself to do that even if I find some piece in particular that I really like.
I have a ring that I was looking to have an appraisal done on, simple enough one would think. Well the metal was texting differently than the original appraisal tested and family told me it was due to the ring being plated with a protective yet common precious metal more value than the gold itself.
I was told that the jeweler would not adjust his appraisal despite the original nor try and retest the ring.
I came back to this business is my first vibe that I got where I felt that I was not taken seriously judge on my ability to purchase and how much time that might dictate that I spend with me. Coming from a sales background of 13 years I understand how important it is not to judge a book by its cover and want to make sure that nobody else has the...
Read moreI love this place! Friendly, affordable and very accommodating.
I live in Landrum and Covington’s Jewelry is so convenient. I called ahead a few hours went in yesterday to have a neckless shortened and they did it on the spot for a more than reasonable price. They have an excellent selection of very affordable gold and silver jewelry, semi precious and precious stones. While I was waiting to get my neckless shortened I saw the exact silver box neckless I had been looking for at a better price...
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