Coco Beauty Supply — Local services in Lauderdale Lakes

I’ve shopped here for years because I like the products they carry and accessibility of the items. I’ve stopped shopping at beauty supply stores in general due to the treatment of black people. I am a woman of color and yesterday, I went to purchase a wig. From the moment I entered the store, I felt unwelcomed and like I was being watched. And I was. I understand people steal, but you need to figure out a better way to protect your product. Making paying customers feel uncomfortable is not it.

I was told I needed to purchase a wig cap, which I did. I’m trying on wigs when the woman owner rushes down accusing me of not buying a new wig cap. Wow! I was confused as to what she was talking about. Her employee who happens to be of color as well apologizes for her behavior.

Finally, I decide on a wig. The employee brings it and places it down in front of me and leaves to assist someone else. I proceed to try on the wig to ensure it sits right because I’ve purchased a wig from that location that fitted differently from the one I tried on in the store. The employee stops me as I’m putting the wig on my head, saying I couldn’t try it on. Other customers were around.

I understand rules, but there are ways to do things and that’s not it. Outline the rules from the beginning. And treat customers with professionalism and respect. I will not be shopping here any further. I literally went down the street to beauty exchange on Oakland park (between 64 and 60th in the Bravo plaza) and I purchased a wig without trying it at all. The rules were clear from the beginning and they respect their customers and employees.

I refuse to enable these people’s behavior. Not...

the owner is a complete idiot they do not accept returns even if it wasn't even opened he once told me they do not sell Marley hair because of copyright from bob Marley but when i went to another store they had exactly what i was looking for!the staff are impatient rude and always look annoyed.they never have any deals or sale and everything in their is pricey.dont waste your time in a crappy excuse of a beauty supply store spend it elsewhere where they appreciate your hard earned money...

Nice, clean, and well-stocked location. Prices are slightly above normal, which is expected for the area. There is a great selection of wigs, products, and extensions which I like. The only problem is, the staff/atmosphere. There is an eerie feeling of always being watched as if you are stealing. I only continue to shop there based on the convenience of the location as well as their inventory. Other than that, I would...