Family Thrift Store — Local services in Lauderhill

I had a very disappointing experience at this thrift store. First of all, the store is incredibly messy, making it difficult to find anything. I picked up an item that was unpriced, and instead of resolving the issue professionally, they forced me to take it along with another item I didn’t need. It was clear that the original item was meant to be sold individually, as it wasn’t paired with anything else.

What’s worse, they seem to raise prices if they sense you really want or need an item. This practice feels unfair and predatory, especially for a thrift store.

Lastly, the electronics section was chaotic and poorly organized. It took far too long to locate anything of interest. Overall, the lack of cleanliness, poor pricing practices, and disorganization made for an unpleasant visit. I wouldn’t recommend this...

I purchased a full size bed set ($300) after I paid they didn't have the box spring l was told they would have one delivered I return only to be told the person that sold me the bed No longer works there (Supposedly the previous owner) From1/06/2025 -1/25/2025 ALL I recieved was a bunch of LIES come back this day, that day, this week ,next week, it's not my problem, I'm the new owner and I didn't take your money ,the truck broke down ,ect....... finally today 1/31/2025 they have a box spring used and a BIG SHOE PRINT on it the guy put it outside and says I don't have any string you didn't put money in my pocket it's not my problem 😡😤😤 and he works there I told him to put it on top of my car and I left. I WILL NEVER STEP FOOT IN THIS STORE EVER AGAIN BAD MGMT TERRIBLE CUSTOMER...

Since posting this review the store has deals every week and has changed tremendously. Thank you.

Old review: Been coming here since I moved down in 2017 and I feel like the thrift store is getting worse and worse. They hardly have a sale that's better than their competitors and all of their stuff is ridiculously priced. Their selection is awful Today they had 50% off the whole store and I walked out with nothing. It didn't help that most of the stuff didn't have a price tag. Theyre not really responsive on Facebook and write days later and have sub par customer service. I just don't think I will come back when there are goodwills, salvation army's and the American thrift store...