Update. I don't recommend purchasing from this company. My initial review was 5 stars...see below. But they didn't deliver. The product was backordered and the backorder date expired. I never heard from them. When I contacted them, they canceled my order even though the product was still available from the manufacturer. +++++++++++ I purchased a rug with GWG Outlet and realized I ordered the wrong size. They couldn’t have been more helpful with letting me cancel and reorder. Their people are courteous, knowledgeable, and sincerely want to provide the best customer experience. The experience was so good I’ll look for more things to buy. The products they feature are excellent too. Give them a try you...
Read moreIf I could I would give them zero stars! I bought stools via Houzz.com from this vendor. They did not work so I returned them. It was the WORST return process I've ever had. The label they sent wasn't readable, even by FedEx. They didn't send enough labels for the return either, I needed two and not one. Once I actually was able to get two correct labels, I returned the stools and they were delivered to GWG Outlet on December 9th. It is now January 4th and I STILL HAVE NOT RECEIVED MY REFUND. Will never shop...
Read moreDO NOT do business with this company. I really don't want to leave them a star at all! Ordered an item that I have never received and no one will respond back to my emails or calls in regards to the missing item!! No one can tell me if I'm getting a replacement for the item or refund and they are still holding $700.00 of my money!! I've done everything I can do to get my funds back to no avail! I will be reporting them to the Better...
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