Select One Security and Communications — Local services in Lawrence

We were awarded a project in KC with a large customer. On two separate occasions met with Ryan and another one of his employees to go over the project to make sure we were all on the same page. Numerous telephone calls, texts and emails later we scheduled an installation date to begin installation of the system. We spent several thousand dollars on flying staff members to the site to supervise installation, several thousand more dollars on equipment rental to bring the necessary equipment to the project so Ryan and his crew would have all of the tools necessary to complete the project timely.. There was just one small problem, Ryan and his crew did not show, return telephone calls, texts, emails etc. I absolutely hate leaving a review this negative on a fellow professional but Ryan showed he is not professional. I understand delays, hold ups etc, but in this age of communication there are no excuses. Ryan showed me that his word is no good. The only reason why he recieved a one star was that zero stars was not an option. Stay away from this...

Getting flipped off in a public restaurant by Ryan Kruse was my final straw. Ryan also likes to make up disrespectful nicknames for his customers. Ryan either sold us equipment that was faulty or he doesn't know how to operate and fine tune his own hardware. After promised service calls that never happened I can only assume he doesn't know how to fire a customer he doesn't want, so he disrespects them until they go away on their own. I recommend steering clear of Ryan Kruse and Select One Security. It's too bad. We had used Select One Security without any complaints for over ten years for our home security systems. After recently having another local provider come in and show us respect and get all of the features and functionality working that we expected with Ryan's company it compelled me to write a review I didn't...

I use Select One Security for my home as well as 3 of my company’s office locations. Select One Security handles all of our security needs from burglary alarm, fire alarm, access control and security cameras. I can’t say enough good things about the level of professional service I have received from Select One Security. Their knowledge and service are top-notch. I would like to add that the review from Karen is likely written by a competitor , as I have never experienced anything but positive and professional service from SOS. I invite any potential customers to come look at my system in order to provide them 100% confidence that the team at Select One can exceed their...