Great overall experience: highly recommend!
Due to some shenanigans by our moving company, we found ourselves in need of a new mattress ASAP. I found Mattress by Appointment on Google and sent Dylan a text. He was very responsive and worked around our schedule and had an appointment set up less than two hours later.
The process was simple and quick. He explained what he had and pricing, and let us explore and try mattresses out. He even let our kids roll around to see which ones they liked. He was upfront, professional, and not at all pushy. The prices were also much lower than I was anticipating.
Most surprisingly to me, we were able to walk out with mattress right then. In past experiences, it takes days or weeks to get a delivery, but Dylan was willing to do it that night (it was already almost 7pm). We ultimately were able to take it ourselves in our van, but the willingness and promptness was noticed.
I highly recommend anyone looking for a mattress reach out to Dylan and set up an appointment. We will certainly be back when we replace our...
   Read moreHave you been to 3-4 matress stores in a day, for several days, looking for the right matress that fits your budget AND feels amazing? Ya, me too! I was ready to give up when we came across "Matress by Appointment" - Dylan & Alaina's company. He had an open appt. within 15 minutes of us calling. At the appt.it was just Dylan, my husband, and I. Which was perfect as I have some moderate social anxiety. Dylan was extremely knowledgeable & transparent with everything! Best part, we were able to finance without using credit or putting a ton of $ down! We got a top of line matress w/adjustable frame for much less than expected! Dylan even delivered & installed it all the very same evening! Who can beat that service!!! We love shopping small businesses, so all around was a win for us! I can't tell you enough that you need to give Dylan a call if you need a matress. You won't be...
   Read moreExcellent hospitality, great service, very helpful in my mattress search. Would highly recommend! đ
Customer Support and hospitality that Mr. Dylan showed me was absolutely above and beyond. I had an issue with my mattress that was no oneâs fault, but with in two days that gentleman was out to MY HOUSE verifying the issue and had it worked out and me a brand new mattress delivered. Thatâs so HARD to find in the world we live in today and Iâm forever grateful of this man. If youâre in need of a quality mattress and want to do business with an outstanding salesman and a man whoâs going to treat you like family during the entire process then look no further. Mr. Dylan is your...
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