Infinite Dezine & Computers — Local services in Leominster

My CPU fan started screaming at me after 4.5 years of constant use/abuse, so I contacted the manufacturer(System 76) found out what part(CPU fan, GPU fan and heat sink assembly) I needed and where I could get it. Normally I would go the DIY route, but with laptops, especially where I would have to pop the keyboard out to get to the screws I need to remove to open the case, I though it would be better to have someone who has the skills to do that without messing up the keyboard. I have prior experience doing that on an older laptop.

So I brought it in to Infinite Dezine, Russ said it would probably take 1 to 2 hours to do, because its a computer he hadn't worked on before, so I could pick it up later in the day or tomorrow. Russ also asked about the part I bought in, because the thermal paste on it was dry, because it came straight from China in a brown box and didn't have anything sealing it, so Russ also had to deal with that. Russ currently charges $65/hr(2024), and it came out at $105. So with the $68 for the part and $105 for labor, totaling $173, I'm back in business. This is much better than buying a new laptop, because to replace it would cost me about $2300, i.e it wasn't a cheap computer and comparable replacements are still expensive. I'm sure that even if you aren't as computer savvy as I am that if you have a computer problem, Russ can...

I have used infinite Dezine on a few occasions now, and I could not be more pleased. As a business owner myself, when dealing with clients we have a saying we live by. "do the right thing, all the time". Well, Russell and Kim have done the right thing with me! I was in the market to upgrade to a new computer that would accommodate the design software we use.

I was asking Russell if he would actually build one, like he did a few years ago for a friend of mine. He could have took the order and done just that, but instead he sent me to a manufacturer that he has used in the past knowing that it was better suited for me, and that I would be please with it.

That's doing the right thing in my book! Whatever service we need on any of our computers, company or personal, Infinite Design will always get the call first.

Thank you Russell and Kim! Scott Aponte Brothers Remodeling &...

I have never used INFINITE Dezine & Computers before, but after Russell took me under his technical support, turn a very bad situation with my home computer: fix my emergency in losing files and restored my 30 years files back to life. Russell knew just what to do and in a very minimal time frame, repaired my hard drive so he could back the files up a to flash drives. Russell was able to get the files restored and we were able to get the computer up and running. The files that I could have lost were about 120 gb in size and all is working now, I could not be more pleased. Whatever service we need on any of my computers, Infinite Design will always get the call first.

Thank you Russell for the super service, this really made my day and save me a lot of headaches....