Restaurant Depot — Local services in Lewisville

Today, Sunday around 10 am, we had a terrible experience at Restaurant Depot Lewisville. We were choosing green mangos because we needed green ones, and we had already asked if we could select them. Suddenly, the manager came out of his office very aggressive and hostile, accusing us of putting extra mangos in the box. We told him to check because we had the exact amount, but he refused to review and just stayed aggressive.

He called another employee to translate, but didn’t let him speak either. His attitude and body language were so aggressive that I thought he was going to hit us. Immediately, he said he would cancel our membership. It was a horrible and unacceptable experience for customers.

At checkout, cashiers count all the mangos anyway, so his reaction made no sense. It also felt like racial discrimination.

This happened to the left side of the entrance where the mangos are. I ask corporate to take action and check the cameras to see what really happened and this...

Worst location. Bad manager doesn’t know wrong label on the item. So they wrong charge today and I ask it is wrong, the manager came, he told me step out I said for what. You d better learn how to say to your customer first, Talk to customer like a manager, not step out. You gotta tell me how can I help you or what is wrong I can help you! he kick me out from the store after 2min he came. I spend $1000s dollars every week. I am a your customer I just need manager help ! He is really Crazy store manager. You gotta respect your customers. Romain tomato label showing 16 but they charged 18, they try to charge me 4dz 2oz cup $170. Hire good manager to do correctly and better service. I going to share this all of my friends in town who running restaurants near you. You gotta check all of your item price correctly before you say step out !! This store is scamming with price. I will...

I’ve been to different restaurant depot locations do deliver as a truck driver but the disrespect they have for a driver and unwillingness not to do there job at this location is beyond explanation,while I was asking for updates because I’ve been seating and waiting for a door over an hour the guy who works at the receiving told me he doesn’t care how long I had to wait and slammed the door on my face. tried to call the corporate office to file a complaint they couldn’t provide me phone number and store manager refused to provide the wearhouse worker name and employee ID when I say I would like to report what happened to the corporate. If corporate sees this review they really need to look in to this store from management to the wearhouse worker. I never had any issues with any other restaurant depot location just this one and I hope someone from the corporate will...