When I decided to create a custom men’s gold signet ring, I discovered Kay Jewelers and had the pleasure of meeting Tabitha. Right from our first meeting, I knew she was the perfect person to bring my vision to life. Her combination of honesty, enthusiasm, and expert guidance provided exactly what I was looking for. She carefully explained the process and thoughtfully advised on every detail, making sure I understood what elements would best work for my design.
Tabitha coordinated closely with the designer to ensure every facet of my vision was captured accurately, and her willingness to engage in thoughtful back-and-forth conversations made the entire process truly collaborative. She maintained excellent communication throughout, consistently updating me on timeframes, progress, and the next steps.
What really set this experience apart was the genuine care and excitement shared by the entire team at Kay Jewelers. From receiving the initial draft designs to the creation of the wax model and finally admiring the finished product, every step felt like a meaningful part of the journey.
I wholeheartedly recommend Tabitha and her team at Kay Jewelers for anyone looking to create a custom piece that is both exceptional in quality and rich in personal significance. The final ring is a superb work of art - crafted with amazing detail and high quality - that perfectly encapsulates my vision. The photos can hardly do it justice.
Thank you, Tabitha, and the entire Kay crew for transforming this project into a memorable experience rather than just...
Read moreI can’t say enough wonderful things about my many experiences at Kay's Jewelry in Lexington Park, thanks to Emily! She has been such an integral part of my jewelry journey, from helping my now husband select my stunning engagement ring to taking care of all my pieces every time I visit.
Emily's knowledge of jewelry is truly impressive. She remembers my preferences and offers personalized advice on care and maintenance for my jewelry. Her attention to detail and genuine care for her customers really sets her apart.
Emily goes above and beyond to ensure that every visit is special. Whether it's a simple cleaning or a more complex repair, she always greets me with a smile and takes the time to chat. It’s clear she loves what she does, and that passion makes a huge difference.
Thanks to her, my experiences at Kay's have been nothing short of amazing. I highly recommend visiting Kay's Jewelry in Lexington Park and asking for Emily if you're looking for exceptional service and expertise. I’m grateful for all she’s done and look forward to returning for all my future...
Read moreRecently my daughter in law started working at Kay Jewelers over the Holiday season and I began to enjoy listening to her share stories of other customers coming in looking for the perfect gift for their special occasion. This promoted me to come in and check out the products and sales going on over our Thanksgiving Holiday. My husband and I typically purchase my jewelry when we are on vacation out of the country, so I wasn’t exactly sure what to expect in the way of pricing. When entering the store and looking around, you were greeted with warm smiles, and friendly conversation. I wasn’t sure what I was looking for, but Anne-Marie was patient with me and enjoyed showing me anything that caught my eye. It helped that Anne-Marie knows what I like as well. She is going to put together a wish list for me so my husband and kids will have an idea of a few pieces of jewelry that I really like, when they need ideas and don’t know what to get me. Thank you Kay’s for taking the guess work out of it and making it a little easier during such a busy time...
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