Superior Play Systems — Local services in Lilburn

If it’s anything other than installing a playground I’d stay clear away from this company. Their customer service is the worst. Once they have your money, you will have to call them repeatedly to get anything done. I’ve been waiting for my basketball court since August! And it’s now November! They waited a full month to put the order in to Versacourt, even though I paid them in full in August. And now that it’s ready, despite the promise for a quick install once it was ready, now they have me waiting another 9 days to get on the schedule. When I complained about it, the manager Al, lied and said it wasn’t in stock yet and there was a mix up, even though he told me last week it would be ready by end of week. This company is the worst! I wish I would have known the lengths they would go to take people money and not deliver on their promises. A 1 month project has turned to 4 due to their negligence. Just shop directly with the vendor and cut out the lying middle man!...

We purchased a new playset from this Superior Play Systems location and we could not be happier with the entire process!

Al was great to work with in ensuring we received exactly what we wanted, and was very helpful and patient as we discussed options, selected what we wanted, and made the purchase.

Mark was at our home at the exact time he said he would be for install. He was thorough and detailed with installing the equipment, and provided us lots of helpful information in the care of the maintenance of the playset.

Our child is absolutely loving being in the backyard everyday, and I am incredibly thankful for Al and Mark in...

I am the president of our HOA. We were looking to have a commercial swing set installed in our play area. Our sales person Al Adkisson waited until the day of installation (months after placing our order and paying for it) to let me know we needed to pay for borders to the area where the swing set would be installed. This was an additional $1400 that was never mentioned in the quote or in any email communication. The only thing he mentioned in the emails was the total square footage we would need. This was very unprofessional. If we had known about this additional cost, we would have gone with a...