Called in to inquire about a new tshirt Order on 6/7 and was told by a lady who answered my call, to email her my logo and she would have quote to me by end of day. Nothing. Emailed the next day to be sure they obtained my email (as I was surprised to wake up and still see no response), they confirmed and said they were working on it âtodayâ. On 6/12 I hadnât heard a word, needed shirts by 6/16 which they said yes too prior and it was clear my business was not priority. I decided to write a review âhereâ on 6/12. That prompted the owner to finally email me a quote and he made sure to put in his quote, âthanks for 1 star review!â
The logo was already made and needed to be photoshopped onto a new shirt and sent to me w a quote.
Nonetheless, the owner lacks communication, doesnât follow through with dates, and doesnât like 1 star reviews (quite unprofessional instead of understanding what good service is) even though he provided 1 star service.
Business was taken elsewhere. Not necessary to send additional emails or texts to me about...
   Read moreMy husband and I wanted to raise awareness that he needs a living kidney donor and decided what better way to spread awareness than shirts? The process to find the perfect design and shirt was so simple due to Hot Frog Design. Great quality and the short turn around to get the shirts completed is unbelievable. Anytime anyone will ever ask to get any type of customization I will recommend. At a stressful time in our lives, We canât thank you guys for all of the help you have given us. Also, we donât live in town but the flexibility to get the shirts to us was also...
   Read moreHot Frog Designs came through for me in a pinch, i needed a bunch of custom shirts made up for my business and family in a hurry, not only was my order complete in 2 days, they stayed late to complete my order and kept me up to date on progress as the order was being fulfilled. if that's not great customer service I am not sure what is. Highly recommend and I will be returning soon. Below is not even half the order they completed for me. Great people to...
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