Target — Local services in Lino Lakes

This happened, Saturday, November 11th, 2023 at about 7:30pm at the Ulta in Target at Lino Lakes.

I’m so disappointed. I have always been going to this Lino Lakes Target. It’s my to-go store too. I was shopping for a gift for my mom’s birthday and I couldn’t decide what to get her. I about an hour around the store thinking of ideas. Then I decided to check out Ulta. I was thinking of either getting her make-up or skin care products. As I entered the Ulta area, I was looking around for ideas. Then the lady worker (she is white, with long brown wavy hair and bangs, wearing an Ulta apron). I’m Asian. Anyways, she approached me and asked if I needed help looking for anything. I told her that I’m looking for a gift for my mom and don’t know what to get her, I’m thinking of skincare products. The lady worker showed me and told me their best products. Yes, I was kind of enough and listened to her. She left. And I was still looking around for ideas - either get my mom skincare of makeup. The lady worker came back and said to me, “Any Ulta products that you buy, you do have to pay in here.” I told her, “Yes, I understand.” At first, I didn’t think of it as anything and just kept shopping. As I was looking for something, I couldn’t find what I wanted to get for my mom. As I was making my way to leave the Ulta area, the lady worker approached me again and said, “I do want to let you know that any products that you do buy, you do have to pay before you leave.” I looked around in the Ulta department and there were 3 other customers (they were all White) but she didn’t say anything to them. Then I told her, “I couldn’t decided on what I wanted to get for my mom so I’m going to keep looking.” Then the lady worker said to me, “Do you have the Target app? We do have deals going on, such as for Women clothings and beauty products, if it’s expensive.” I told her, “I know of the deals, thanks. And it’s not expensive but I don’t plan to get anything.” Then I left to checkout my other items at the cash register. I did talk to the manager and told her exactly what happened. I told her that i felt discriminated.

Yes, I felt like discriminated because she did not mention it to the other White customers. And to tell me that if it’s expensive, there are deals going on. Or to remind me more than once that I need to pay in the Ulta area. I am an adult and I understood it the first time around. That’s not great customer...

I have come here many times and in the past it has been ok. I first tried to order my product online and the coupon code was not working, I called the online support and they said its only working in store. So on Saturday 11/7 I went to purchase 3 of the Imaginext Batcave (in store) that they had on sale $49.99. I had the 25% off toy coupon and my red card too. There were none on the shelf, I asked an employee to search to see if there were more in the back. There was not. He directed me to go to customer service so they could help me place my order. I go up to the service counter and tell them my issue, they look at the catalog and have me pull up the terms and conditions of the coupon on MY phone. There is nothing stating that the coupon isn't applicable to my purchase but it wasn't working online. I assumed they would be able to order my product and apply the discount for me. No, I was told that they "didn't know" and that I should "go to another store and try there". They didn't even check to see if any other stores had any in stock. I left very frustrated and they had...

I used to like going to Target but this store has taken a nose-dive lately and now I try to go elsewhere.

The shelves are rarely stocked so if I need something specific, I either go to the Lino Target with the expectation that it may not be there or go to the Blaine Target and actually find it. Stocking has been bad since 2013 but ever since Covid now there are shelves that are completely empty. I’ve gone there once for garlic bread and every single choice of garlic bread was bare.

There was also one time where the self-checkout lanes were closed and only 2 employees working the checkout lanes with about 8 carts deep. I dropped what I was going to buy and left. I didn’t have the time to wait.

The dollar area sucks, too. If I wanted to go to a cheap dollar store then I would.

The clothing quality sucks now, too. I used to be able to buy thick leggings with pockets now the leggings are thin and show everything.

Please do better. I want my Target again. Guess I’m going elsewhere unless...