All of the associates at this store were kind, approachable, and knowledgeable.
I came in to print and laminate prayer cards for a service this weekend. Kam was pleasant and very kind as we needed to print, cut-out, and fold the cards for him to laminate. There was a line of customers so we chose to cut out the cards as to not cause a back-up for him.
Once we had cut out a few, we asked if he had a way to cut them in a more efficient way and he was able to do that for us. He didn’t have a line which was why we asked!
While waiting for the lamination, we wandered the store and found that this store did the Sodastream CO2 exchanges for the older models. Luckily, I had my canisters in the car and was able to do a quick exchange. Unfortunately, I did not see the associate at the counter who helped, but he was also very nice and friendly.
Thank you all for your continued dedication to...
Read more#staples #badbusiness #poorshipping #badcustomerservice #badpackaging #incompetent #negligence
We brought in a small piece of luggage and a laptop (Mac pro) to be boxed and shipped by staples. THEY BOXED and shipped these items for us with NO packing material! They knew there was a lap top because we told them so and they put a lithium battery warning sticker on the box.
Upon arrival at the destination our lap top screen was cracked and ruined! UPS refused the claim due to poor packaging! Staples said they would NOT COVER THE DAMAGE due to no insurance purchased!!!! SERIOUSLY PEOPLE.....STAPLES PACKAGED THESE ITEMS FOR US! They did NOT COVER their own work and boxing!
We paid more than 50$ for this boxing and shipping and that did NOT INCLUDE INSURANCE when you have THEM DO THE PACKAGING!!!!
BEWARE! This is negligence and BAD BUSINESS!!! They are...
Read moreOld review: They had the wrong prices on products, sales person wasn't knowledgeable about products on display and wouldn't even try to sell me a computer. I asked what was in stock and he wouldn't even give me answers. Also computers that the website said were available in store apparently were not.
Update: After recent visits problems with pricing still exist. Issues were fixed promptly and I also had a good experience with the in store pickup. Sales...
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