Much like any other Game Stop- Prices on new games are outrageous (nothing new there), prices on Used games are OK, and the bargain bins are great. Don't expect to get much for your trade in, for a working PS3 in great condition and 12 popular game titles (all games that I paid $60 for at time of their release) they gave me about $100. As I remember, it was $80 for the console with two controllers, and a laughable $20 for the $700 worth of games.
The staff is efficient enough even with a line. I've always been greeted walking through the door and offered assistance. I have no complaints nor praises really for the staff. I gave this establishment 4 stars instead of 5 for the pricing. I understand there isn't much room for competitive pricing for the new titles, and indeed they do well pricing their used games, but I feel that they could do better on trade...
Read moreGrateful for Amazing Service at GameStop!
Dear Avery,
I wanted to take a moment to express my sincere gratitude for the outstanding service I received from you recently. Your patience and assistance in helping me obtain a new Oculus were truly remarkable.
As a customer dealing with a malfunctioning device, the process could have been stressful, but your professionalism and willingness to go the extra mile made all the difference. Your expertise and guidance not only resolved my issue but also ensured a seamless transition to a new Oculus.
Thank you for your exceptional customer service and for making my experience with GameStop a positive one. It's employees like you who truly elevate the customer experience, and I'm grateful for your dedication and support, I will be definitely coming back.
Best...
Read moreGuy was rude and for no reason cont.. to not answer phone when customers called or put on hold.Ive spent a good deal of $$there n depending on whose working their polices change,bein sold items n when returned told only that system n had to take almost 30$loss not having it 4 days w reciept no cash back was card for there n 30$less ridiculous when other employees in detail have said n done latter,second time going while he's worked n asked bout upping my membership n saying not possible n sale price on items he said were not suppose to be there n then look at latest flyer n see adves..on upping ur membership..total contrition when I pointed out he just said ahh that's not suppose to be there I swear they pocket $$it all might be tolerated but service was rude n...
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