This low review is almost singularly shaped by my experience with a lost-prevention associate on 11/14 at around 5:30 PM in the Sport Goods Department.
As I purchased my goods, I stopped in at Sporting Goods to observe what shotguns were available. I was looking for a Mossberg 88 and I was hoping a sales associate would help me. After standing there for around 1-2 minutes, I felt someone staring at me, like really staring at me. I turn around and I find a woman 50/60s, carrying no items, just giving me a distant stare with no emotion in her eyes for a long 5 seconds that seemed like forever.
Now, I have retail experience so I immediately identified her as a plain-clothed Loss Prevention Officer -- BUT, if I didn't have that experience, her cold death stare would have freaked me out. If I had my kids with me, like I do 95% of the time in Walmart's establishment, her long stare would have made me concerned about this women being in close proximity to my children.
My other concern is that this LPO clearly saw me waiting for 1-2 minutes -- no associate arrived. She had a radio in her back pocket -- could she not have gone on the radio outside of public view and asked for an associate to help in Sporting Goods?
So, now we have a double whammy -- a woman staring at me, probably generalizing because I am a tall man with long hair and a beard, and people of her age bracket, well they tend to discriminate and generalize about people such as myself due to their rather provincial beliefs, which are further solidified by living in rural NH. So not only did she discriminate, but she sat there in public view starting at me for a good minute, until I noticed her, and then stared with no emotion in her eyes. Is this the shopping experience that you want here -- Wal-Mart managers?
I'm a upper-middle class professional with lots of free-time so I'll also probably bring this up the ladder to Wal-Mart corporate while I'm at work. That woman did not blend in, was cold, unnerving, and perhaps could have at least radioed someone out of view. She clearly did not care about revealing herself as an LPO as she had a radio in her back pocket and spoke with Walmart employees at the self-checkout. So some help, and perhaps some empathy on perhaps of your employees would help. Perhaps you need to train your employees in not stereotyping and generalizing about people as well.
Also, I would suggest the LPO in question do some physical therapy for her limp. Problems like that if left unresolved will only be compounded with old age. Perhaps do lunges while walking through the Wal-Mart floors. That will strengthen her quads and she can move around the store with...
Read moreMy experience with ordering online has been that everything was broken when it arrived. The packing job was ridiculous. There was no packing material in any of the boxes all the glass items I ordered were shattered. The Walmart in Littleton NH is like mother Russia, they never have the same item twice...and it's too crowded in aisles. I must say the employees are helpful and curiosity. But the store it's self is a black hole. Never enough cashiers unless it's 7pm on a Monday or Tuesday...then all lines open but anytime on the weekend it's 5 lines open and you wait for ever. I feel for the poor cashiers because customers are waiting and it not their fault. So basically I do not enjoy going to this Walmart, the parking lot is terrifying, the place is too crowded and there is almost never what i. Am looking for on the shelves...be it sugar or a pair of men's shoes...I do like that they added more groceries...that is good. Hopefully they have good equipment and the refrigerated stuff stays at the correct...
Read moreI drive to Walmart in Littleton and Woodsville. I was looking for tennis balls, soda, watch, "after Easter" plants, lawn mowers, and razor blades. Nothing I was looking for was not on sale... Diet Coke was 18 cents cheaper than Cumberland Farms (but not worth driving 20 miles to buy), tennis balls, Timex "ironman" watches & Gillette razors were not on sale (at the Littleton location one "15 pack" which was broken open with only 5 blades left in the package was on sale for the price of a razor and 5 pack of razor blades). At Woodville Walmart, the Easter flowers that were past their prime were discounted by 80%. These flowers were bought by myself and several other customers within 2 hours. While looking around, I looked at lawn mowers. There was little selection and nothing on sale. I liked the new wheelbarrows, but I was told by an employee that customers could only buy them fully assembled, which would not fit in my vehicle. I still like Walmart, but that visit to two locations was...
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