Lance Cavalieri Jewelers — Local services in Livermore

I heard about Lance Cavalieri Jewelers through posts on Livermore Rants and Raves FB page and I'm so glad I did! My engagement ring was only supposed to be sizeable within 1 size due to the pavé set diamonds on the band but I needed it a little bigger and didn't know who to trust to do it. With so many posts and comments about the artist that Lance is, I decided if anyone could size my ring it was him so we made the drive from Modesto. Not only was Lance able to beautifully size my ring, he had it ready in a couple days for us to have it in time for our ceremony. His wife, Athena who runs the showroom floor is also awesome to work with. The matching wedding band to my ring had temporarily gone out of production and we didn't know when we'd be able to purchase it (we'd gotten my engagement ring 2 yrs before knowing about Cavalieri Jewelers) so Athena took the time to find a band in their store she could order that would go with my ring in case the matching band to mine didn't pan out soon. We were blessed that the band to my ring became available about 2 weeks later so after we purchased it we returned to Cavalieri's where Lance once again worked his magic. Over the 4-6 visits between both rings we had plenty of opportunity to see how other customers were treated as well and they have perfected making each person feel as though their visit is the most important of the day. They do sweet things like replace a watch battery for free for a teenager who stopped in, or make a watch band adjustment for an elderly gentlemen at no charge, or offer to steam clean a ring or other piece of jewelry while you windowshop. It is for all of these reasons they have such a loyal customer base. It's why we make an hour plus drive to their store.

I would trust them with any...

Had a watch battery replaced at a different jewelers a couple of weeks ago - supposedly. Three days ago my watch stopped working. I was afraid something had been broken when they were changing the battery, so I took it to Lance Cavalieri Jewelers in Livermore. I told them it had stopped working and had had the battery changed 2 weeks ago. They checked it out and tested the battery. They said it was VERY weak. So it looks like the OLD battery was left in the watch and I paid for a battery I never got. Lance Cavalieri Jewelers GAVE me a new battery for FREE!!!!! Guess who my NEW Go-To Jeweler is?? LANCE CAVALIERI in...

I'm thrilled I chose this jewelry store to repair my engagement ring! A local Facebook group recommended them, and the 30-minute drive was well worth it.

Cheri was welcoming, sweet and funny. She explained the repair process clearly. She assured me that Lance, the owner and sole repair specialist, would take good care of my ring. And he did! Lance worked his magic to make my ring look like new again.

I noticed some reviews mentioned same-day service, but my ring took 2-3 weeks. Maybe I visited during a busy time or my ring needed extra TLC, but the wait was well...