TOCA Soccer Center Loganville — Local services in Loganville

Under its previous management as Creekside Sports Center, the facility was more organized, better staffed, and overall more enjoyable. Staff and referees consistently enforced rules, ensured all participants were registered and on rosters, maintained accurate schedules, and upheld safety standards—including functional air conditioning. Additionally, the cost structure was more accessible, with a one-time fee that encouraged higher participation; at one point, the Sunday league had as many as 15 teams, compared to the current six.

Since the transition to TOCA Loganville, however, my experience has deteriorated significantly. My primary concern is player safety. The condition of both fields is unacceptable. The turf is worn and hazardous, leading to an increased risk of injury. Despite repeated issues, management has not replaced or repaired the turf, nor has there been any effort to restore air conditioning. These are basic necessities—especially considering this is marketed as a family- and youth-friendly facility. The lack of air circulation poses serious health risks, particularly for children and individuals with underlying health conditions.

In addition to these issues, the facility is severely understaffed when it comes to referees. The few referees on staff are often unable—or unwilling—to manage games properly or defuse conflicts. As a result, altercations have become common ( If TOCA took precautions like stopping the game when it gets too heated for a certain amount of time to deescalate or even having more than one referee on the field especially during playoffs, that would make all the differences). Several referees either fail to move around the field or depend on players to make calls, which compromises both fairness and safety. I’ve personally experienced instances where fouls were ignored, and referees admitted to “doing their best” rather than enforcing rules effectively.

Specific incidents include: A referee admitting he relies on players to call fouls. Inconsistent or biased officiating, demonstrated unprofessional behavior, including inappropriate language toward players and favoritism. Staff admitting to allowing certain players to participate for free, which is unfair to paying members (The monthly fee/membership is fairly expensive and is only beneficial for players that play for multiple leagues and plays pickup). Repeated scheduling errors by staff, including mismanaged “BYE” games, resulting in teams not receiving the full number of games paid for.

The staff makes up rules as they goes and doesn’t even really know the original rules of the faculty. Sometimes they follow the original rules, sometimes they don’t. Sometimes they create rules as they go and they won’t even notify anybody about them.

The facility’s management and staff also appear more focused on playing soccer themselves than on performing their jobs. Staff often participate in games during work hours, and critical tasks like scheduling are delayed or poorly executed. There is a lack of professionalism, consistency, and accountability that continues to impact the experience for paying members.

Lastly, the pickup games are also problematic. They are held on unsafe, outdated turf and lack proper supervision. Even the recent wristband system for regulation is inconsistently enforced. In summary, TOCA Loganville is failing to provide a safe, organized, and professional environment. Longstanding players like myself are losing trust in the facility. If these issues are not addressed, I fear even more players will choose to go elsewhere in search of better value, safety, and structure including myself.

I strongly urge management to take these concerns seriously and implement immediate changes to improve safety, accountability, and professionalism across all aspects of the facility.

Thank you for your time...

3/22/25 UPDATE: So far, everything seems to be going well with implementing new changes and listening to concerns.

The biggest thing I wish to see change now, is a stronger focus on the women's league, taking into account that women are more likely to have children to care for, so late games are hard, and women are less likely to be able to spend the same amount of money on soccer as young men can. I don't personally have this issue, but many women I enjoy playing with have had to leave due to the price increase and later game start time.

UPDATE: I had a great conversation with Paul, the overall manager, today, and I am hopeful in seeing the concerns of myself and others addressed and changed. I will update accordingly.

I keep getting spammed with emails and texts to leave a review, so here it is.

This is strictly about the ADULT leagues, not about their training for kids. The management here is a joke. The rules change day by day to benefit whoever the manager likes the most, which is other employees (their trainers) 90% of the time.

They pinned a QR code to the rulebook everywhere inside, but then never follow the actual rulebook. When asked about it, they say that it's changed, but never change the rulebook. The next week, when I try to do the same thing that I was told was the new rule, I'm told to follow the rulebook by the exact same manager.

The "Match Captains" (aka referees), are too busy arguing with players or talking to their friends on the sideline to watch the game. My sister had her rib broken here with no foul called. A few weeks later she was getting fouled and kindly brought it to the refs attention at halftime and he told her "you're athletic so you can handle it" with zero regards for her health and well-being. He then told her after the match that she "is clearly a good player and should want play to continue instead of having fouls called" to try to convince her that she shouldn't be asking for a foul to be called to try to protect herself. Sure, we want to play competitive soccer, but we don't want broken bones and injuries that make us have to miss work.

The managers let the trainers do whatever they want. They have multiple times affected the Friday league games by pretending to be on the roster or aggressively pushing people who are on the roster to let them play. They could be on the roster and play on a team if they wanted to for only half the price, but they know that they can do it for free so why bother.

They also are able to break the rules whenever they want. I asked for a late roster change early this season and was told that it would be unfair to change the rosters at this point in the season. Okay, I understand that. I agree. Then 2 weeks later, 3 weeks before playoffs, he moves three trainers off of my team and on to a different team because they asked him to, leaving my team playing a man or two down the rest of the season. It's an entire season of wasted money now, all for people who don't even pay to play, or, if they do it the correct way, only pay half of what everyone else pays.

The prices have increased a ton while the quality keeps going down. Upper management keeps saying that they will make changes and they never do.

The only reason adults still play here is that it's the only place to play within an hour drive, but they are starting to lose all of us too, because it simply isn't worth it anymore. I've been playing here for years and am giving it one more season to improve before I'd rather drive an hour away twice a week to play somewhere where they actually care about me as a paying customer and my health. I REALLY want this place to be better, and they can be, if...

I signed my son up for two summer soccer camp sessions as I wanted him to learn some basic soccer skills. The first week was okay except for when my son got shoved to the ground by another child right in front of me. I verbally reprimanded the child who pushed my son, and that is when one of the coaches took notice. I spoke with the manger/coach and he assured me it would be addressed with the child's parent. I sat at the picnic table doing my work, no one every said it was an issue. As a matter of fact, the older male coach even came by and checked on me, and made small talk. He was quite pleasant. I don't know what happened between the 1st session my son attended and the 2nd session. However, unbeknownst to me, I returned to a whole set of rule changes which was not communicated prior to the program start. I would expect rules to be clearly communicated via a written program policy when you sign up or an email prior to the session. However, this was not the case. Actually, they called themselves sending out an email reminder of the rules after the 1st day of the 2nd session. Now parents cannot sit at the picnic tables anymore and have to sit in the bleachers, which is fine. While there, I was basically told I shouldn't interact with my child during his breaks. Why welcome the parents to stick around if you are going to restrict their interaction with their own children?!?! A thirty second sip of water should not be such an issue. My son came out one time prior to break, and it was because his nose was running, and there the owner stood anxious to usher him away. Then water break came, all the kids exited the field to get water, and my son came to drink water, and once again, a coach was right there telling me he needed to be by the picnic area. Finally, snack time came and it was the same thing, he couldn't sit with me to eat his snack. It became really upsetting because there was no real valid explanation as to why the sudden rule change! The owner just told me, "We are responsible for all the kids!" Took my son's snack and walked him off eventhough I opposed (I was not comfortable with him taking off his mask and eating around a bunch of unmasked children). The number one person responsible for my child is ME! So for me, that is not a good enough excuse. Also, I felt completely singled out because the parent sitting on the next bleachers child would come and sit next to her for water break, drinking his water and not one time did anyone rush over to usher him away or tell her he couldn't sit with her. It was only me they had a problem with. I watched another young girl go running to her mom at the bleachers when she saw her mom arrived, once again, no one was rushing over to usher her back to the field or picnic table area. Why was I the one singled out?!?! Needless to say, I will not be returning or recommending anyone I know to this facility. Other programs that my son is signed up with very much encourages parent participation and interaction. This was not what I signed up for nor expected. I believe the staff person that other reviewers complained about is actually the owner! I didn't care for her in the least bit. She does not have a pleasant disposition and is very much...