Don't deal with these guys because they send you to Salem NH for your machine... Read their reviews and you'll see what I'm talking about!!! I bought my machine from Londonderry and I had to deal with Salem nh granz truf Depot. These are a joke!!!
Don't buy from these guys. the lawnmower I got dropped off didn't work properly. I spoke with the general manager and he assured me "I'm sorry you purchased a piece of equipment with a warranty not a guarantee. If you had a guarantee I could work with you". These mechanics broke the machine three times before delivery. That should have been a sign for me but I have lawns to mow and I'm out business. They have the machine now and refuse to give me money back. I'm good with these guys. !!!!!!!This is a warning to all of you out there looking to buy lawn equipment!!!! Customer service is very disrespectful!! and the mechanics break things on install.
My equipment was due on Wednesday 5/16/18 dropped off two days later on Friday at 1230. The piece of equipment didn't work because of improperly installed bagger was stopping the belt and jumping off the pulley. At this point I'm done with...
   Read moreI canât say enough good things about this place and these people. I was in the market for a new push mower, and torn between the higher end models by Toro and Honda. After about 30 hours of YouTube review videos, I was still stuck.
I visited a few other shops closer to me in Nashua. To my surprise, these other places wouldnât let me try anything before buying, even just to feel it. They told me, âsome people love Toroâs personal pace, others hate itâ. Not exactly comforting when they wonât let you try something. With the threat of 30%+ restocking fees, I wasnât taking the gamble.
Then I found these guys. I visited the shop, they put some gas in one for me, I pushed it about 10 feet, and they earned my business because of it.
Buddy was the employee who helped me and he was extremely friendly and not pushy at all. Thanks Buddy!
I wonât need another mower for at least a decade, but Iâll gladly drive twice as far to visit these guys versus my local shops.
I am very happy with what I got, and for a great price! Iâll be a customer for as long as...
   Read moreTurf Depot of Londonderry is my go to for all of my outdoor products! Kris C. & Buddy are so willing to help you out with whatever product you may be looking for. They are both very knowledgeable about the products they sell! Their customer service & knowledge are second to none. I am a homeowner not a contractor & I am treated the same as every contractor that walks through the door. They truly make you feel very comfortable and take the time to go over all the different products they have & what would be the best fit for you. I purchased a lawn mower this past summer (2022) & an Echo backpack leaf blower this past Saturday (10/29/2022). I could not be happier with my purchases & the customer service I received! My next purchase in the near future will be an Ariens snowblower. The products that are sold at Turf Depot are far superior than anything sold at the big box stores. There is no need for me to purchase any of my outdoor products at a big box store ever again! Thanks Buddy & Kris for always making this a pleasurable experience...
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