Ultimately, the salon should be renamed NVM
The biggest contradiction in my experience at RVM Salon was that Jasamine personally sold me the hair for my install, advertising it as high-quality, reusable luxury extensionsâyet during the service, she damaged the hair, compromised its longevity, and used a poor-quality lace closure.
She promoted the hair as luxury-grade, made from 100% virgin human hair, with an HD lace closure that would provide a natural, seamless look. She stated that with proper care, the hair could last 1-2 years. She cut the wefts instead of folding them, which is never recommended for high-end extensions because it leads to shedding and a reduced lifespan. At least 2 inches of length were bluntly cut off without my consent, altering the overall look I had paid for. The install was done too tightly, putting excessive stress on the extensions, which can lead to breakage over time. Instead of blending seamlessly, the lace was bulky and unnatural-looking. The hairline was poorly customized, making the closure look harsh and unrealistic. The placement was off-center, throwing off the overall symmetry of the style. The parting area had a visible thinning spot, suggesting that the lace itself was not truly high-quality HD lace as advertised.
This entire experience left me feeling misled and taken advantage of, as I invested in hair based on the stylistâs assurances, only for it to be mishandled, cut unnecessarily, and poorly installed.
Beyond the poor quality of the install, the entire experience at RVM Salon was riddled with negligence, lack of professionalism, and dismissive customer service.
Negligent hair handling â My natural hair was not properly detangled before washing, leading to painful breakage and unnecessary tangling. She failed to trim my ends before braiding, which is a basic step in proper hair preparation. Low-quality tools and lack of preparation â The stylist ran out of product mid-service, making me question whether my hair was properly conditioned. A rattling, low-quality blow dryer was used, which is unprofessional for a salon that markets itself as a luxury experience. Poor braid foundation â The braiding pattern was not protective, there are two braids on either side of my head each holding the weight of the bundles causing extreme tension around the perimeter of my face and limiting styling Excessively tight install â The sew-in was too tight creating soreness, itchiness, and potential hair loss.
Jasamine spent the appointment engaged in personal conversations, making the experience feel disorganized and unwelcoming. A service that was booked for 3 hours started late and dragged on for nearly 5 hours. She never asked for pictures or consulted with me to ensure the styling aligned with my expectations versus her skill set. Instead of taking the time to discuss my hair goals, styling preferences, or daily maintenance, multiple personal conversations dominated the appointmentâliterally happening over my head as if I were an inanimate object.
I raised my concerns with Rashard, the salon owner... he was dismissive and unprofessional. He repeatedly deflected responsibility, emphasizing that his stylists are 1099 contractors, rather than addressing the blatant service failure.
no apology, no acknowledgment, no follow up from Jasamine nor Rashard
I do not recommend this salon to anyone looking for consistent, high-quality service. This was not just a bad experienceâit was gross negligence that resulted in physical discomfort, financial burden, and...
   Read moreA young lady named Myiesha Denise braided my hair. The first time I went to her she did a great job, so I came back. My appointment was supposed to be at 10 am, she changed it to 3 and then 330, I didnt get my hair washed until a little after 430. When we initially scheduled the appointment I told her I had to be at work at 630. So now that its almost 5pm and she's rushing. She never turned me towards the mirror so that I could see what the braids looked like. Once she finished my hair, put me under the dryer, dipped my braids and left me soaked because her next client was there, I looked at the style and was not happy. However, I was already running late to work. I texted her and told her I was unhappy with my hair and she said she would do it again but she never scheduled a time. I texted her twice the next day and she never responded. I called to talk to the manager and he never returned my call either. It really sucks when people give you horrible customer service but are okay with just...
   Read moreâď¸âď¸âď¸âď¸âď¸ Review for RVM Overflow | Stylist: Ashley
If youâre looking for a hairstylist whoâs the total package, professional, punctual, detail-oriented, and genuinely a joy to be aroundâAshley at RVM Overflow is it. Sheâs one of the most meticulous stylists Iâve ever worked with. From the moment you sit in her chair, you can tell she takes her craft seriously. Every section, every strand, every step of the process is done with intention and care.
What I appreciate most is that sheâs always on time, no waiting around, no delays. She respects your time and gets you in and out while still delivering flawless results. Itâs rare to find someone so efficient and so precise. Her energy is also such a vibe, friendly, easy to talk to, and calm in the best way. I always walk out of the salon feeling confident, refreshed, and ready to take on the day.
Highly recommend Ashley if you want your hair in the hands of someone who really knows what theyâre doing and brings a level of excellence you donât...
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