Valu Market Outer Loop Plaza — Local services in Louisville

Most of my visit was fine until checkout. The woman checking me out was very nice but what I’m assuming was the manager came up partway through our transaction and began reprimanding the two cashiers on not wiping down the floors between checkout stations and then proceeded to get on his hands and knees while we were still checking out and started wiping down the floor next to us. The cashier hadn’t even finished checking us out and while paying he was practically underneath us. Very rude and unprofessional to not only reprimand employees in front of customers but to also get on your hands and knees and clean the floor underneath the customers actively checking out. Didn’t get the name of the cashier but she was very nice through our whole interaction - she was blonde with tattoos. The manager was older and bald and didn’t even acknowledge us or the fact that he was encroaching in our personal space. Definitely won’t be back and I feel very sorry for any staff that has to put up with his...

The manager really works hard and is very polite to the customers. He always gets my kids smiling. He's really good with children. Customer services through the roof. I love the meat sale and the hot food and the chicken 😋 I don't know if Kentucky knows this. but it's the best chicken in town. it beats churches , Indies and anybody else's I've tried. Those cooks really know how to throw down. Best soul food to date, the flavor it dances across my taste buds. My kids loved the potato wedges. the Tall manager, really knows how to make your day. He stops what he's doing just to say hi. Even if he's really busy, he will asks you," How you're going " They are a Down home Southern love grocery store. Value market really knows how to handle business. That meat sale they have is the best in town. They got things in there that nobody else has, they're seasonings. Are the best, it's like a little hidden gem secret. And it's valued just right 👍 you guys keep that up. The locals,...

I’ve only been in this store one time before, and I tried their fried chicken. I thought it was good. I buy fried chicken a lot, so they locked me in as a new customer. But the second time I went in there, I asked for an eight piece chicken, and I asked the gentleman if he could replace the chicken thighs with chicken legs or another piece. My family doesn’t eat chicken thighs. The gentleman then proceeded to bark at me that there’s no substitutions, and that is management decision. I told him what sense does it make for me to get chicken pieces that I don’t eat. He then proceeded to tell me I could feed them to my dog. I asked him was management available for me to talk to, he told me they were gone for the day. I’m not in the grocery store business line of work, but I’m guessing chicken legs and chicken thighs can’t be that much of a price difference. The food is good, but I will never spend another dime in this store due to my experience. I went to Kroger and...