Techpro by Elysant Electronics — Local services in Lowell

I went in for a Samsung s23 Ultra cracked screen. When it was first replaced, the screen looked great however, there was dust left on the front camera under the glass. After talking with someone at the shop, they agreed to allow me to bring it back and get it cleaned. Once it was cleaned, the screen then had a discolored line on the screen and eventually built up more dust under the camera. After talking with the same person, they agreed to replace the screen due to a factory fault. They sent images to Samsung and Samsung told them they could not reimburse him for the screen. I believe he told me he would repair it out of his own pocket and that he would let me know when the screen came in however, I have not heard back since I got it last fixed (in October). Overall, the people are great there and I completely understand that all of my issues were technically driven. That being said, it still soured my experience and I am not sure I would like to go back, especially since the dust problem was never solved. I have no doubt that most people will have great experience with them however, for my phone at least, it was more of a burden on both parties...

The man just opened up in the area and has been working hard at showing people affordable prices for repair parts and even better affordable rates for labor service. I brought my Samsung Galaxy s21plus for new battery and charger port. Geek squad charged $350, another store in the area charged $250, this brother here charged me $150, and gave me a free screen protector, long term warranty for future repair, and blessed me with a discounted wireless charger to avoid future charging issues with the Wired charging. Getting to know him he opened up in the city over (Lawrence) and it goes to show his hard work and reliability blessed him with another location! Keep up the good work bro u gained a solid returning customer and a friend.

Update, after getting my phone back for some weird reason the vision cable stopped working I brought it back and the store owner was very willing to order me new part for free and fix and also allow me to keep the wireless charger for my troubles! 10/10 on his part all...

Called on a Wednesday, described my issue with my phone, thinking it was a battery bloating (gassing) issue. They told me they could order my part with a payment, and to come in the next day. I paid via square through an SMS payment, which was quoted as a better price than the other two phone repair places closer to me in Billerica. I went in the next day at the requested time for a drop off, got informed to come back in an hour. Rolled back in at the requested time, my phone was fixed, they showed me the battery and confirmed the issue, and while handling two other customers, was patient and answered my question about wireless phone charging and demonstrated that it still worked (which is a known potential issue when replacing the the battery on a Pixel 6). Definitely a gem and the service and price point is definitely worth your time and...