BoxLunch — Local services in Lubbock

I used to shop at this location all the time. However, lately their staff is rude and clueless about their own policies. I’ve never seen a business try so hard to refuse money…and succeed. Today I tried to check out with 2 Funko Sodas and 2 Funko Pops. Their policy is the same as it is online and the same one Hot Topic has had for years. Only 2 items per style per customer…meaning you can only purchase 2 of the same Pop. This keeps customers from buying up all the exclusives. So when I checked out I had 2 of the same Sodas (not 3) and actually 2 different Pops. So technically I had 3 different styles. One of the Pops is actually a Thumper they’ve had about 30 of for at least a month because nobody wants it. The person running the register told me I could only buy 2. I said but they are all different styles. She told me it didn’t matter…they were all Funko brand. I told her I would pass then. Could you imagine if every store told their customers they could only purchase 2 of a certain brand but not 4?? This is the 2nd time an incident like this has happened within the month at this location and they’ve turned down about $100 from me. It’s ok…I have plenty of money to spend elsewhere as it will...

i interviewed there once and the person kept talking about diversity yet when i looked around at all the employees, i saw they were all white. my experience here is i realized many others have nd i dont know if its just the way the company runs this store but i hate coming here. With that being said they watch you like a hawk and follow you around so closely, my sibling and friends hate coming here so much it's extremely uncomfortable. i posted about this in tiktok and to my surprise many others people (in various locations) also experience this. i hate this store 💀 despite being its parent store hot topic is truly better with better staffing and...

I went in today and I can't tell you how happy it made me to find a worker that actually made me feel valued and built a connection. We don't see that enough. I wasn't planning 9j buying more than $20 worth maybe but because of how I was treated and how genuine it was I ended up buying more because I felt more at ease. Thanks for...