La-Z-Boy Lubbock — Local services in Lubbock

I had a great experience at the Lubbock La Z Boy. I am building a new home after living in the Dallas area for many years. Julian greeted me at the door. I went in looking for a specific motion pit group and he directed me to the exact group that had just been set up the previous day. I loved the color but wasn’t sure of the size. He enlisted the help of Traci, their in store professional designer. Traci took my house plan and put it into their CAD software. She was so helpful and added all the details so that I could envision the furniture in my space. I purchased the group as displayed on the floor, but I have ordered two extra armless pieces to better fill my space. Both Julian and Traci went above and beyond. Both were so nice and helpful without being pushy about making a sale. I feel like I have new friends in Lubbock. I recommend La Z Boy Lubbock to anyone needing quality furniture at a fair price. Be sure to use the design service. It costs nothing extra! It’s so nice to get a professional opinion when making big purchases that you’ll be using for years....

We truly enjoyed shopping at La-Z-Boy. I wasn't met at the door, bombarded, before I could even look around. And I like that. Give me some space, and they did. Then I was approached by Chris who was very helpful. I picked a sectional I liked, and he measured and said he’d email me the dimensions and details. Before I got home it was sent. Then I took my husband in with me to look at the sectional and he also felt at home. The manager helped us first, and he was so down to earth and honest. I couldn’t decide on a leather color and he took the time to show me a chair in the color I was looking for. It was a very calm, pleasant experience. Chris conversed back and forth over the weekend by email to make sure we understood all the dimensions and how each piece would measure in my home. Now the hard part is waiting on the custom-made sectional. I can’t wait! Overall experience was so great...

La-Z-Boy employee, Chris Smith, kindly offered his assistance to our search for new recliners. He explained the differences between several chairs we were interested in. When we narrowed our search to one recliner, Chris explained all the bells & whistles of the remote control and we tried them out. Satisfied with our selection, he priced them to us and we walked away to make sure we had a unified decision. After several weeks, we returned and asked for Chris. He was very kind once again and helped us with our order. What we appreciated about Chris was the ways he related with us through two visits to the store. He was not pushy, but stood back a little to allow us time and distance to make our selection. He was so knowledgeable of the products and worked to find us the best deal. Oh, that all salesman would be modeled after Chris. He made shopping for two high-end recliners...