Brought a watch in with a mis-aligned module to have it put back in place so the buttons would work. The guy the insisted the buttons worked even though they didn't. It didn't get fixed and when I got home I realized a peice was missing on it. I returned to the store to get the missing peice and was told he didn't have it and go home and look for it. I essentially wasted time going across town 3 times only to not get it fixed and have peices missing. I was so frustrated I went home and fixed it myself in 5 minutes, a job that shouldn't have been a problem for a professional. The watch is no longer made and will probably never be whole again. All these problems along with screws about to fall out because they were put into the wrong holes...
Read moreI called ahead for a quote on the repair of the clasp on my gold necklace and was surprised when I was told the repair would only take 10-15 mins. The service was very efficient and affordable. I appreciate Duc ensuring the karat matched my necklace on the replacement clasp.The repair only took 5 mins and it looks good as new! I will definitely come back here when needed. Thanks again
Update: I went to Duc again for my watch that went dead and a broken gold bracelet (broken at the chain not clasp) and he started the repairs immediately. I was out of there in about 15 mins and the price for the repairs were a good value. Fast, efficient, and quality work is what is provided. If your needing jewelery...
Read moreHe broke in half my braclet,then, tried to act like I never left anything with him,but I had my ticket.He sent for something else and wanted me to buy it. Then he said he would repair my braclet for free since he broke it,later he said I needed to pay him 70.00 the n changed it to ninety.Then claimed I took him the braclet broken already. We told him he broke it,he already said he would fix it free. He yelled,flipped us off and followed us to the car- yelled get out of here. Dropped it off early May didn't get it back til early August,and it is a ugly fix,it is gonna fall apart. He is a lier,and very...
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