Went to this store excited to see something new. Looked around and thought it was super cute, i got a couple things and went to check out.. apperantly you cannot touch hats, hair accesories or anything that touches your body. I was charged for trying on a hat (which i did not) that i did not want. I told the cashire that i did not try it on, but she insisted i did. I paid and left to not cause any trouble. I read through the return policy and it says: unused, tags still attached, pristine condition, within 7 days can be returned. I went back an hour later to return and the manager said i cannot return because i took it out of the store. This goes against the return policy!!! She threatened to show me video proof of me trying it on and i said to go ahead, and instead of showing me, she just declined and said she could not...
Read moreI went to this store looking for Pochacco merch and found so much more stuff. They have lots of Sanrio for sure, but also anime, BT21, and Disney. Not as much Pochacco specific stuff as I had hoped but more than most stores. I bought multiple blind boxes which I got lucky with no dupes and then I got some cool snacks. They have Japanese Oreos! It was pretty clean, organized for the most part, and some staff...
Read moreHonestly, very cute! I don’t know much about the hello kitty stuff or characters but my daughter is infatuated with it. The ladies there were helpful and always made me feel welcomed back if I needed help with more since I just know I’m going to be dragged back to the mall just for this. I even found a few things for myself so it’s definitely worth dropping by even if you’re not too fond...
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